Dairy Queen Grill & Chill

4.1
562 reviews
Get DirectionsCallWebsite

Business Details

1761 S Cedar St, Imlay City, MI
48444-1363, United States
(810) 724-6904
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1761 S Cedar St, Imlay City, MI
48444-1363, United States

Hours

Reviews

4.1
562 reviews
5 stars
319
4 stars
102
3 stars
55
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or disinterested staff, with many experiences of incorrect orders and poor communication.

Food Quality

There were numerous complaints about the food being cold, poorly prepared, or not matching orders, leading to dissatisfaction.

Wait Times

Many reviews highlighted excessively long wait times for both drive-thru and in-store orders, often with minimal customer traffic.

Cleanliness

The dining area and restrooms were often described as dirty, with overflowing trash cans and unclean tables.

Ice Cream Issues

Several customers noted problems with the ice cream, including melted blizzards and incorrect flavors or toppings.
  • MK
    Michael Kelley
    Dec 2, 2025
    1.0
    I have been to to imlay City dairy Queen numerous times since the new owners took over. The ice cream is nothing like it used to be. It's not chilled enough it's runny. It's like they pump air into it. The staff is very rude. Can't even understand what they're saying. If you live in America, you should be able to speak English. Just my thoughts
  • DK
    Dixie Kelley
    Nov 21, 2025
    3.0
    This place is ok. Not the best DQ; one in Lapeer is definitely better. The food is okay, ice cream is pretty good, service is meh. The people are not rude or anything, they are mostly nice, but they get our orders wrong and are not very helpful. My husband and I both agree we will probably not be back to this location; we can go to Lapeer or a different restaurant/fast food place in Imlay.
  • TS
    Tammy Sanchez
    Nov 20, 2025
    5.0
    Have NEVER had a messed up order! Always Great Customer Service !!!
  • CG
    Clara Gust
    Nov 16, 2025
    1.0
    We were the only people there and it took 5 minutes for anyone to come to the counter to wait on us. Then we waited for 20 min for 2 simple meals. When they finally brought out our food, they said they had no cocktail sauce for our shrimp meal. The only thing they would do was offer another kind of sauce. When I asked why they didn’t say that when I ordered, they just shrugged their shoulders. When I asked if I could get something else instead, all I got was a disinterested eye roll- no other offer to make it right. We gave up and took the food and left. Needless to say, we will not be stopping there again!
  • OF
    olivia franz
    Nov 13, 2025
    1.0
    Drove over to DQ at 9:15pm, and they were already closed and the parking lot was empty, even though it says 10pm is their alleged closing time- I seen on their door. It says nine but Google says otherwise so somebody needs to fix that because while I was there trying to figure out where else to go three other vehicles tried to come through the drive-through hoping to order.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM. On December 24, it operates from 10:00 AM to 3:00 PM and is closed on November 27 and December 25.