Dairy Queen Grill & Chill

4.1
560 reviews
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Business Details

1761 S Cedar St, Imlay City, MI
48444-1363, United States
(810) 724-6904
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1761 S Cedar St, Imlay City, MI
48444-1363, United States

Hours

Reviews

4.1
560 reviews
5 stars
318
4 stars
102
3 stars
55
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, including cold or poorly prepared items, and inconsistent portion sizes.

Cleanliness

Several customers noted that the dining area and restrooms were dirty, contributing to a negative experience.

Staff Friendliness

While some customers praised friendly staff, many others experienced unhelpful or unfriendly service.

Ice Cream Issues

Multiple reviews highlighted problems with ice cream orders, such as melted blizzards and incorrect flavors.
  • DK
    Dixie Kelley
    3 days ago
    3.0
    This place is ok. Not the best DQ; one in Lapeer is definitely better. The food is okay, ice cream is pretty good, service is meh. The people are not rude or anything, they are mostly nice, but they get our orders wrong and are not very helpful. My husband and I both agree we will probably not be back to this location; we can go to Lapeer or a different restaurant/fast food place in Imlay.
  • TS
    Tammy Sanchez
    4 days ago
    5.0
    Have NEVER had a messed up order! Always Great Customer Service !!!
  • CG
    Clara Gust
    Nov 16, 2025
    1.0
    We were the only people there and it took 5 minutes for anyone to come to the counter to wait on us. Then we waited for 20 min for 2 simple meals. When they finally brought out our food, they said they had no cocktail sauce for our shrimp meal. The only thing they would do was offer another kind of sauce. When I asked why they didn’t say that when I ordered, they just shrugged their shoulders. When I asked if I could get something else instead, all I got was a disinterested eye roll- no other offer to make it right. We gave up and took the food and left. Needless to say, we will not be stopping there again!
  • OF
    olivia franz
    Nov 13, 2025
    1.0
    Drove over to DQ at 9:15pm, and they were already closed and the parking lot was empty, even though it says 10pm is their alleged closing time- I seen on their door. It says nine but Google says otherwise so somebody needs to fix that because while I was there trying to figure out where else to go three other vehicles tried to come through the drive-through hoping to order.
  • SE
    SAM ESSE
    Oct 28, 2025
    1.0
    3 staff member that hardly speak English and very hard to understand. Tried ordering 2 different blizzards that are advertised on the website. Was told one wasn’t available anymore so I picked a different one. Get to the window to pick up and they hand me 2 that look the same. I question why and the managers response was the other one on the website isn’t right so they made 2 of the same but added more fudge to one to make up for all the missing cookie pieces. Will not be returning anytime soon!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM. On December 24, it operates from 10:00 AM to 3:00 PM and is closed on November 27 and December 25.