Chipotle Hudsonville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported slow service, long wait times, and rude employees, particularly during busy hours.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect portions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, undercooked, or poorly prepared food.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.
Portion Sizes
Many reviews mentioned that portion sizes were smaller than expected, leading to dissatisfaction with the value for money.
JL
Jacob Lewis
4 days ago
1.0
Line almost out the door, only one person making orders. This place is a joke.
JF
Jenny Fish
Nov 16, 2025
1.0
Terrible service and incredibly rude employees. First, they got our order wrong. Next, they didn’t believe my husband when he showed them a screenshot of the order. So I forwarded the confirmation email which he showed, and they told him “Go to the back of the line so we can make it.” No apology or any recognition that THEY were in the wrong. Finally, as he was leaving, they told him: “Don’t come back in here with that attitude!” Luckily for them, we will NEVER be back. Unfortunately, I can’t even say the food was good because the rice in my bowl was not fully cooked! Do yourself a favor and skip this one!
CC
Corey Collins
Nov 16, 2025
1.0
I don’t write this lightly. I try to be fair and understanding with my ratings. I’ve never ordered from this location since it was built until today.
I ordered via DoorDash. And they got literally every item slightly wrong. The quality was terrible.
Ordered 2 orders of chips and queso. They included the queso. No chips. DoorDash confirmed they delivered all that was in the single bag.
Ordered a bowl with multiple toppings missing. Ordered with chicken. They literally put only 3 pieces of chicken in the bowl… the chicken and rice were very cold.
Ordered a burrito with steak, brown rice, queso. The queso was missing. The brown rice was undercooked and cold.
Absolutely the worst experience at chipotle. For the price, this was insanely terrible quality. I really hope this location picks up the slack and I’ll update my rating but this is insane..
The driver even delivered it to me within 15m. There is no way the rice was warm even when served immediately.
JM
John Morgan
Nov 10, 2025
3.0
$15 (with tip) for an okay burrito from a fast food place combined with service with no engagement whatsoever makes me refrain from coming to places like this any longer. It's no longer a pleasant experience or worth the money. There aren't even napkins or salsa available in the dining area anymore.
RN
Russell Neher
Nov 8, 2025
1.0
Worst place ive been in a long time. Took forever to get through ordering. All the meat was gone at 545. Forgot to give me the sauce i paid for. It was an absolute joke. Guac is extra when its free at qdoba. Only TWO topping allowed on the taco other than meat. LOL. Its laughable how bad this place is. Wont be back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hudsonville offer?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Hudsonville?
Chipotle Hudsonville is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Hudsonville?
It is located at 4205 32nd Ave, Ottawa, Hudsonville, MI 49426, United States.
How can I order food online from Chipotle Hudsonville?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Hudsonville have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle Mexican Grill in Hudsonville committed to sustainability?
Yes, Chipotle follows 'Food with Integrity' principles prioritizing real ingredients sourced from farms that use humane and sustainable practices.
What other dining options are near Chipotle Hudsonville?
Nearby dining options include Arrows Restaurant, Rainbow Grill Hudsonville, and Subway, offering American, diner-style, and sandwich choices respectively.
Are there any automotive services close to Chipotle Hudsonville?
Yes, nearby automotive services include Inboard Garage, Lake Michigan Auto Center, and Todd Wenzel Pre-Owned Superstore for car sales and repairs.
What banks or credit unions are located near Chipotle Hudsonville?
Community West Credit Union, Huntington Bank, and LMCU branches are close by for banking needs.
Can I visit a coffee shop near Chipotle Hudsonville for a drink before or after my meal?
Yes, Starbucks is a nearby coffee shop where you can grab a drink before or after dining at Chipotle.