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Arby's

4.0
(640 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4633 32nd Ave, Hudsonville, MI
49426, United States

Hours

Reviews

4.0
640 reviews
5 stars
303
4 stars
172
3 stars
87
2 stars
31
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef sandwiches and jalapeño poppers, but there were complaints about incorrect orders and inconsistent food quality.

Service Issues

Multiple reviews highlighted poor service experiences, including rude staff, incorrect orders, and slow service, leading to customer dissatisfaction.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained dining area and restrooms.

Order Accuracy

A significant number of customers reported issues with order accuracy, stating that their orders were often incorrect or incomplete.

Positive Staff Interactions

Despite some negative experiences, many customers praised friendly and helpful staff members, particularly during busy times.
  • CJ
    Charles Johnson
    Feb 11, 2026
    5.0
    Great food as always. The mini peach cobbler’s are amazing. We will definitely be coming back to this location, great service!!
  • TD
    Tim Derks
    Jan 31, 2026
    1.0
    Dining room closes at 10.
  • SZ
    Samuel Zondervan
    Jan 26, 2026
    1.0
    I came in sunday Jan 25 of 2026 with a bunch of my friends I got food at down with my friends and we talked a little bit. Later I went up and got a shake after finishing my food and the person at the counter let me know to tell my friends to be shure that they are not throwing things into the trash can from the table. She said that she saw one of them throw a straw at the trash and miss. One of us did do that and I apologized for that and went and told them not to. Later then one of my friends went up to get a drink refill and came back to the table. Later an employee came up told us that we were throwing things into the trash and getting drinks and told us that we had to leave. we did leave but at fast food places everyone gets refills on there drink. I don't why they didnt let us do that and I thought that that was an invalid reason to ask us to leave. Overall the food was good but I am disappointed in the fact that they kicked us out. My friends and I go iut to eat every sunday night and we went to arbys that time and will not be coming back. The staff seemed like they did not want us there. That Is the official reason as to why I think they kicked us out. Some of them seemed like they did not want to be there.
  • GV
    Greg VanderStelt
    Jan 26, 2026
    1.0
    Closes earlier than what is posted and bad service
  • AD
    Amber Deverney
    Jan 19, 2026
    1.0
    got two sandwiches and 1 drink and it costed $20 just for my sandwich to be wrong and have nothing to eat during my road trip. Id really love to be able to get a free sandwich but I will not be back at the location since I do not live nearby. such a disappointment for how much it cost.. feel like I lost out on a chunk of cash.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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