The Hillsdale Market House was founded in October, 1941 by Brett Boyd's great grandfather, Elmer Pearson. The original store was located at 54 North Howell Street. Pearson owned and operated the meat department and Elmer Cain, the grocery department. In 1947, Phillip Williams started working in the meat department. The grocery department was purchased from Mr. Cain in 1951 and a partnership was formed when Lawrence Jacobus joined the company in 1955.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.