Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers praised the food quality, especially burgers and fries, but some reported issues with incorrect orders and food preparation.
Service Speed
Many reviews highlighted slow service, particularly during busy hours, with some customers waiting excessively for their orders.
Customer Service
Mixed feedback on customer service; while some staff were described as friendly and helpful, others were noted for being rude or unprofessional.
Cleanliness
The restaurant was generally reported as clean, but some customers noted dirty tables and issues with the dining area.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
AC
Anna Casto
Nov 10, 2025
1.0
Food is almost never fresh, even when I specifically ask for fresh fries I don’t get them and I’ve had to go back in and ask a second time . Breakfast especially the seasoned fries are always lukewarm and old tasting. Wouldn’t recommend coming here, staff is clearly too lazy to just throw some fresh ones in the fryer. They’d rather gives you old friend and a English muffin that’s hardened from being old.
AL
aleisha L
Nov 6, 2025
5.0
I sometimes stop here after work, I get off work very close to close. Every time I come here the employees are kind and helpful. Connor specifically is extremely nice, communicative, and amazing at his job. I appreciate him and all the other employees so much. I appreciate them serving me so helpfully and kindly even close to close.
DB
David Barton
Oct 24, 2025
1.0
My cheese fry was half the size compared to my regular wendys and shredded lettuce on jr bub. Plus it was $2 more expensive
JM
Joshua M
Oct 18, 2025
4.0
An Unexpected Pilgrimage into the Haute Cuisine of the Midwest
Tucked just off Pinckney Road, between the hum of truck traffic and the comforting glow of the gas station, sits a temple to culinary efficiency: Wendy’s of Howell. From the outside, it appears ordinary — a humble red-roofed beacon for the weary commuter — but within these walls lies a dining experience that challenges our very notion of “fast food.”
The Aroma greets you first: a fragrant medley of fryer oil, ambition, and nostalgia. It whispers, “You didn’t come here by accident.”
I began with the Classic Double — a deconstructed meditation on beef, geometry, and the American dream. Each perfectly square patty, layered with melted cheese that defies both physics and restraint, offers a harmony of salt, fat, and existential satisfaction. The pickles, placed with surgical precision, provide a textural counterpoint worthy of applause.
The Baked Potato, served in its foil cocoon, arrives like a humble gift from the heavens — a simple starch elevated to a level of spiritual significance once butter and sour cream enter the chat.
Of course, no Wendy’s journey is complete without a Frosty — that enigmatic dessert that exists simultaneously as a beverage, a dessert, and a life philosophy. Dipping fries into it feels almost rebellious, a culinary sin that tastes like forgiveness.
Service here is brisk but warm — the staff operate with the quiet professionalism of a Michelin brigade, though one imagines their mise en place involves a ketchup gun. The ambience, illuminated by the gentle hum of fluorescent lighting and the chorus of the soda fountain, evokes a blend of Midwest modesty and culinary destiny.
When I finally stepped out into the Michigan dusk, my soul was full. The frost from my cup melted slowly in the cupholder, like time itself — sweet, fleeting, perfect.
Final verdict:
A transcendent exploration of comfort and cholesterol.
Wendy’s on Pinckney Road isn’t just feeding Howell — it’s nourishing humanity, one square burger at a time.
JH
jim hatswell
Sep 28, 2025
1.0
The lady messed my order up I wanted 2 jr burgers and she charged me for 2 double Dave’s. The manager took forever to get my money back after I cancelled my order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Howell, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Howell, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (517) 545-5677.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1022 Pinckney Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Howell, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1022 Pinckney Road, Howell, MI?
The drive-thru is open Monday to Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Howell, MI serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's delivery available near me and how can I order?
To find out if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address in the “Get It Delivered” search field. You can place orders through those platforms.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact Wendy's at 1022 Pinckney Road for feedback or inquiries?
You can reach the Customer Care team via Live Chat on the Wendy's Contact page, call 888-624-8140, or directly contact this location at (517) 545-5677.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition information are available on Wendy's menu website and mobile app. Select this location to view item prices and allergens.
What are the dining options available at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services. Curbside pickup is not available.
What nearby places can help me plan a visit to Wendy's or activities afterwards?
Nearby places include Howell City Park for outdoor activities, True Value for home improvement needs, and Jax Kar Wash for car cleaning. You can easily stop by Wendy's via local roads and then enjoy these nearby amenities.
Are there other fast food restaurants near this Wendy's location?
Yes, Taco Bell and another Wendy's are close by. This makes it convenient to choose from multiple fast food options in the Howell area.
What automotive services are available near Wendy's at 1022 Pinckney Road?
Nearby you will find Marathon and Shell gas stations, Goodyear Commercial Tire for tire repair, Victory Lane Quick Oil Change, and car washes like Jax Kar Wash and Howell Soft Cloth Car Wash for vehicle care.