Wendy's

3.8
883 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1022 Pinckney Road, Howell, MI
48843, United States

Hours

Reviews

3.8
883 reviews
5 stars
372
4 stars
221
3 stars
133
2 stars
63
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the food quality, especially burgers and fries, but some reported issues with incorrect orders and food preparation.

Service Speed

Many reviews highlighted slow service, particularly during busy hours, with some customers waiting excessively for their orders.

Customer Service

Mixed feedback on customer service; while some staff were described as friendly and helpful, others were noted for being rude or unprofessional.

Cleanliness

The restaurant was generally reported as clean, but some customers noted dirty tables and issues with the dining area.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
  • AC
    Anna Casto
    Nov 10, 2025
    1.0
    Food is almost never fresh, even when I specifically ask for fresh fries I don’t get them and I’ve had to go back in and ask a second time . Breakfast especially the seasoned fries are always lukewarm and old tasting. Wouldn’t recommend coming here, staff is clearly too lazy to just throw some fresh ones in the fryer. They’d rather gives you old friend and a English muffin that’s hardened from being old.
  • AL
    aleisha L
    Nov 6, 2025
    5.0
    I sometimes stop here after work, I get off work very close to close. Every time I come here the employees are kind and helpful. Connor specifically is extremely nice, communicative, and amazing at his job. I appreciate him and all the other employees so much. I appreciate them serving me so helpfully and kindly even close to close.
  • DB
    David Barton
    Oct 24, 2025
    1.0
    My cheese fry was half the size compared to my regular wendys and shredded lettuce on jr bub. Plus it was $2 more expensive
  • JM
    Joshua M
    Oct 18, 2025
    4.0
    An Unexpected Pilgrimage into the Haute Cuisine of the Midwest Tucked just off Pinckney Road, between the hum of truck traffic and the comforting glow of the gas station, sits a temple to culinary efficiency: Wendy’s of Howell. From the outside, it appears ordinary — a humble red-roofed beacon for the weary commuter — but within these walls lies a dining experience that challenges our very notion of “fast food.” The Aroma greets you first: a fragrant medley of fryer oil, ambition, and nostalgia. It whispers, “You didn’t come here by accident.” I began with the Classic Double — a deconstructed meditation on beef, geometry, and the American dream. Each perfectly square patty, layered with melted cheese that defies both physics and restraint, offers a harmony of salt, fat, and existential satisfaction. The pickles, placed with surgical precision, provide a textural counterpoint worthy of applause. The Baked Potato, served in its foil cocoon, arrives like a humble gift from the heavens — a simple starch elevated to a level of spiritual significance once butter and sour cream enter the chat. Of course, no Wendy’s journey is complete without a Frosty — that enigmatic dessert that exists simultaneously as a beverage, a dessert, and a life philosophy. Dipping fries into it feels almost rebellious, a culinary sin that tastes like forgiveness. Service here is brisk but warm — the staff operate with the quiet professionalism of a Michelin brigade, though one imagines their mise en place involves a ketchup gun. The ambience, illuminated by the gentle hum of fluorescent lighting and the chorus of the soda fountain, evokes a blend of Midwest modesty and culinary destiny. When I finally stepped out into the Michigan dusk, my soul was full. The frost from my cup melted slowly in the cupholder, like time itself — sweet, fleeting, perfect. Final verdict: A transcendent exploration of comfort and cholesterol. Wendy’s on Pinckney Road isn’t just feeding Howell — it’s nourishing humanity, one square burger at a time.
  • JH
    jim hatswell
    Sep 28, 2025
    1.0
    The lady messed my order up I wanted 2 jr burgers and she charged me for 2 double Dave’s. The manager took forever to get my money back after I cancelled my order.

Frequently Asked Questions About Wendy's

Is 1022 Pinckney Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.