Panera Bread

3.9
761 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Howell is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
3950 E Grand River Aveue, Howell, MI
48843, United States

Hours

Reviews

3.9
761 reviews
5 stars
388
4 stars
155
3 stars
71
2 stars
56
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, portion sizes, and consistency, citing issues like incorrect orders and bland flavors.

Pricing Concerns

Several reviews mentioned that the prices are too high for the portion sizes and quality of food, leading to dissatisfaction.

Cleanliness

Multiple customers noted cleanliness issues in the dining area and concerns about food safety, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the food quality, friendly staff, and overall pleasant atmosphere at certain locations.
  • FT
    Fabian Tan
    Nov 5, 2025
    5.0
    Possibly the best Deli.
  • NR
    Nolan Rossbach
    Oct 17, 2025
    2.0
    This is before I even got the food but the lady needs to work on her tonality because she was really passive aggressive and rude
  • TT
    TheBudgetFamilySykesAgain
    Oct 7, 2025
    2.0
    My family and I love the food at Panera Bread. It is a rare treat. We decided to have lunch and were disappointed that we had to order on a kiosk. We had a gift card that we were having trouble redeeming and ended up just using a credit card. There were signs to pick up our cups. There were none available and the kitchen staff didn't offer us any as we stood waiting. We had a seat and waited for our order. Our pager went off. We picked up our food, asked for our cups with the staff asking how many and what size. Set our food down for drinks, and we're finally ready to eat. I was given the wrong size cup ( not a problem, refills available), wrong soup and my son's bacon mac n cheese had no bacon. I went to the counter where I was ignored. Then spoke loudly after several frustrations. The soup was replaced, bacon added, and a vague apology was given. But we will not return to this location.
  • CB
    Cheryl Begley
    Oct 7, 2025
    1.0
    Yesterday went thru the drive Thur about 130 in the afternoon ordered a 1/2 sandwich & strawberry banana smoothie , the young lady Madison at the window was so very rude ..she dropped my change out the window some hot the ground , then to reach my food I literally had to undo my seat belt to reach it , it was like she refused to reach out even a bit ..left me really mad at the complete rudeness ..manager go check drive thru window on ground ..there's money .. she's needs a lesson in customer service to say the least
  • KG
    Kelsey Gula
    Oct 2, 2025
    3.0
    Haven’t had many problems with this Panera so today was definitely disappointing. Ordered a grilled cheese and tomato soup online for drive-through pick up, when I arrived the line was not very long (1 car at the speaker in front of me) but I sat in the drive-through line for 20 minutes before even getting to the speaker. And then about 10 more minutes before getting to the window. I understand it was dinner time and it was on the busy side but that is a little extreme. And then wasn’t even given an apology for the long wait.

Frequently Asked Questions About Panera Bread

Does Panera Bread Howell accept reservations?

No, Panera Bread Howell does not accept reservations.

What are the operating hours of Panera Bread Howell?

Panera Bread Howell is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.