McDonald's

3.2
1495 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3781 E Grand River, Howell, MI
48843, United States

Hours

Reviews

3.2
1,495 reviews
5 stars
410
4 stars
325
3 stars
262
2 stars
156
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and taste.

Cleanliness

Several customers noted unsanitary conditions in the dining area and play area, indicating a need for better maintenance.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and helpful staff members who provided good service.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their visits while others had significant complaints about service and food.
  • TF
    Tammy Fahrney
    5 days ago
    5.0
    Drive thru SO FAST today!! It's 12:37 and they're obviously working together great today! Fries are fresh & hot! THANKS SO MUCH 😃
  • JW
    Josie Ward
    Dec 17, 2025
    1.0
    I was going to Macdonalds to order a grinch meal when there was a paper that said there where none left so I asked the drive thru lady if there where any and she said they where out and then I seen a big back walk out with a grinch meal and went in to ask for one and they said they DIDINT have any so I went back to my car and put me fat suit on and went back in and they gave me my grinch meal and I started to jump with joy cuz I finally got a grinch meal and then all the workers looked scared and told me to stop so I DIDINT crack the floor and they said they might just have to call a Crain to lift me out so I DIDINT demolish the hole building that’s why I left a one star review the food was good though
  • SL
    Sorrin Looney
    Dec 16, 2025
    2.0
    Added extra things to my meal that I had to change at the window so they wouldn’t overcharge me. Then I was missing 1/2 chicken sandwiches and the one I did get had tartar sauce on it :( The people were really nice when they were trying to fix it, but they really didn’t really fix it
  • JC
    Joe Colon
    Dec 13, 2025
    4.0
    I am not a fan of the self service kiosk. It was difficult to navigate and manage the payment. The grandkids loved the play area! Food was okay. All of the fries (5) were lukewarm to cold.
  • PS
    Phil Stack
    Dec 11, 2025
    1.0
    Nothing better then using "McDelivery" and it taking an hour to go less then a mile. And whats the point of calling. They are just rude on the phone.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Howell, MI?

McDonald's in Howell, MI is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is open every day from 6:00 AM to 11:00 PM.