Brand Certified
McDonald's
3.2(1508 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3781 E Grand River, Howell, MI
48843, United States
Certified by McDonald's • Mar 01, 2026
(517) 545-0939
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,508 reviews
5 stars
419
4 stars
326
3 stars
262
2 stars
157
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times and poor service, particularly in the drive-thru, with many expressing frustration over incorrect orders and rude staff.
Food Consistency
There were mixed reviews about food quality, with some customers enjoying fresh items while others received cold or incorrect orders.
Staff Friendliness
Some employees, like Kathy and Nate, received praise for their friendly service, but overall staff behavior was often described as rude or unhelpful.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty tables and unsanitary conditions in the dining area.
Mobile Order Problems
Many customers experienced issues with mobile orders, including long waits and incorrect items, leading to dissatisfaction.
- FTFabian TanFeb 23, 20265.0Grandriver has 4 Macs from US 23 to 59. This is by far the best in service, food and vibe. I thought macs are all the same but apparently they are not for the rest of them.
- HHHeatherFeb 22, 20265.0This is the best restaurant in the whole entire world- Weston 7 years old
- ALAlex LoganFeb 19, 20261.0Always have to wait super long was told that I’m waiting due to the food being made fresh fries tasted like they were from yesterday. About 8 people in there standing around while probably one does all the cooking. Terrible customer service
- MMMark MyroldFeb 17, 20265.0Kathy was amazing and so friendly!! There needs to be more employees like her running the drive thru! She put a smile on mine and my husbands face!
- JFJacob FriskeyFeb 7, 20265.0Good food, nice staff and fast service. This is a reliable location, thank you
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website