McDonald's

3.4
1795 reviews
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Business Details

1360 Burkhart Rd, Howell, MI
48843, United States
(517) 548-5348
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1360 Burkhart Rd, Howell, MI
48843, United States

Hours

Reviews

3.4
1,795 reviews
5 stars
633
4 stars
375
3 stars
303
2 stars
134
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with wait times often exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others noted rudeness and indifference.

Cleanliness

Several customers mentioned cleanliness issues in the dining area and with food handling.

Food Quality

While some customers enjoyed fresh food, others complained about cold or poorly prepared items.
  • LM
    Laurie Mince
    2 days ago
    1.0
    We ordered A hamburger, 2 small fries, 2 small cokes and a 6 piece chicken nuggets. We waited forever and when we got to the window she asked do we have the double cheeseburger and fries. No. Told her what we ordered, she took card, handed us our 2 cokes and a bag of food. We made the mistake of not checking. She gave us the double cheeseburger and fries. We will be back later tonight for a refund.
  • JM
    Joshua M
    Jan 4, 2026
    4.0
    Low fuel, low patience, and not much time to spare — so I pulled into the McDonald's attached to the gas station by the outlet mall, right near the Howell machine. What could’ve been a forgettable pit stop turned into a surprisingly smooth operation. Order went in fast, food came out hot, and nothing was missing (which already puts this place ahead of expectations). It was one of those stops where everything just worked: grab gas, grab food, get back on the road without chaos. Not gourmet, not fancy — just dependable when you need it most. Would stop again without hesitation.
  • EK
    Eileen Krim
    Jan 3, 2026
    3.0
    The biscuit was as hard as a rock! The hash brown was cold. The first biscuit was also cold.
  • EB
    Elizabeth Brown
    Dec 27, 2025
    3.0
    Shorted a dbl cheeseburger, otherwise order was ok.
  • BA
    Benjamin Alberts
    Dec 14, 2025
    1.0
    pulled up to the drive thru and nobody said anything until I said hello. They said "give me one moment" and I said no problem. Watched someone pull into the other lane a couple minutes later and complete their order in less than 10 seconds but I was forgotten about. I waited another minute or two and drove away without ordering since no one waited on me. Someone doesn't know how to work the drive thru
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's restaurant?

This McDonald's location is open 24 hours every day of the week, except Wednesday and Thursday delivery hours start later at 4:00 AM and 5:00 AM respectively.

Is there a drive-thru service available at this McDonald's?

Yes, the McDonald's at 1360 Burkhart Rd has a 24/7 drive-thru available every day of the week.