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McDonald's

3.5
(1811 reviews)

Business Details

1360 Burkhart Rd, Howell, MI
48843, United States
(517) 548-5348
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1360 Burkhart Rd, Howell, MI
48843, United States

Hours

Reviews

3.5
1,811 reviews
5 stars
643
4 stars
376
3 stars
304
2 stars
134
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, particularly during busy hours.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold or improperly prepared items.

Staff Attitude

Mixed reviews on staff friendliness; some customers experienced helpful service, while others reported rude or unprofessional behavior.

Cleanliness

The cleanliness of the store received positive feedback, but there were also complaints about unsanitary practices among staff.
  • PH
    Patrick Henderson
    2 days ago
    1.0
    Threw away my cold food. This is the slowest and busiest McDonald's i have been to.
  • AA
    ashleymcc2019
    5 days ago
    5.0
    The night shift at this location does an AMAZING job. Literally the best snack wraps I’ve ever had. Order 4 of em and each out was wrapped beautifully and the chicken cooked to perfection. The day shift sucks though. Overcooked the heck out of my chicken and slapped em together horribly.
  • MC
    Michael Cunningham
    Feb 15, 2026
    5.0
    Mcdonald's is still a family favorite
  • DJ
    Deizarae Jean
    Jan 29, 2026
    1.0
    There was a girl who is supposed to be becoming manager and multiple times complained out loud about a customer over the phone. She kept laying all over the table that the food was being put into bags. I waited 20 mins for our order. They had forgotten the steak for a bagel. After they apologized for the wait I still had to ask about our drinks. Which then the girl who is going to be manager made the frappes. Nothing ran smoothly. The guy who was helping bag food had no gloves and kept touching his face. His back under his hoodie. Itched his butt a few times. His hair was all over in his face and hanging down. I understand things get crazy but there didn't seem to be a good flow with each person. The manager should totally be on top of each order making sure things are running smoothly. There was no professionalism in any way. Not a location I will stop at again.
  • DH
    Danielle Heit
    Jan 19, 2026
    1.0
    Maybe they’re just understaffed ALL THE TIME, but every single time I use the drive-thru they have a terrible attitude right away. Today, I was tempted to drive off within 30 seconds of starting my order

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's restaurant?

This McDonald's location is open 24 hours every day of the week, except Wednesday and Thursday delivery hours start later at 4:00 AM and 5:00 AM respectively.

Is there a drive-thru service available at this McDonald's?

Yes, the McDonald's at 1360 Burkhart Rd has a 24/7 drive-thru available every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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