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Jimmy John's

3.9
(230 reviews)

Business Details

1485 N Michigan Ave, Howell, MI
48843, United States
(517) 546-1000
https://locations.jimmyjohns.com/mi/howell/sandwiches-764.html

About

Sandwich Restaurant

Location

Jimmy John's
1485 N Michigan Ave, Howell, MI
48843, United States

Hours

Reviews

3.9
230 reviews
5 stars
132
4 stars
35
3 stars
14
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the sandwiches, with many highlighting specific favorites.

Service Speed

While some customers experienced fast service, many reported issues with slow delivery times and incorrect orders.

Staff Attitude

Feedback on staff varied, with some customers noting friendly and helpful service, while others reported rudeness and lack of professionalism.

Order Accuracy

Numerous reviews mentioned problems with incorrect orders and missing items, indicating a need for improvement in order fulfillment.

Cleanliness and Safety

Concerns were raised about cleanliness and safety practices, particularly regarding mask usage by staff during the pandemic.
  • CB
    connor bidwell
    Jan 16, 2026
    5.0
    5/5
  • GT
    George Taylor
    Jan 11, 2026
    5.0
    Good food very fast.
  • LL
    Lily LaFollette
    Oct 19, 2025
    5.0
    Great sandwiches, fully customizable, fast service, fresh ingredients.
  • KB
    Kristyn Braley
    Sep 26, 2025
    3.0
    Seems like service has gone downhill over the past year or two. The last time I went, my sub was not toasted and I was met with attitude when I confirmed the type of sub (employee said incorrect number). The time before that, I was sent a chicken bacon ranch even though I ordered a tuna. Fyi... I'm a pescetarian. It matters when you mess up someone's order. And somehow the outside wrapper notated it was tuna.
  • RR
    Rozz
    Sep 8, 2025
    1.0
    Elizabeth The short heavyset girl with the lip piercings is rude and bothered by the fact that you’re there and she has to do her job. Not helpful, rude, and staff is trashy. Look out for a nose ring in your sandwich. Order was wrong and I won’t be back.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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