Jimmy John's

3.9
229 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1485 N Michigan Ave, Howell, MI
48843, United States

Hours

Reviews

3.9
229 reviews
5 stars
131
4 stars
35
3 stars
14
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the freshness and taste of the sandwiches, with many noting their favorites.

Service Issues

Several reviews highlighted problems with order accuracy, slow delivery times, and rude staff, indicating a decline in service quality.

Customer Experience

While many customers reported positive interactions with friendly staff, there were notable complaints about unprofessional behavior and lack of attention to orders.

Delivery Speed

Multiple reviews criticized the delivery speed, with many stating it was not 'freaky fast' as advertised, leading to frustration among customers.
  • GT
    George Taylor
    1 day ago
    5.0
    Good food very fast.
  • LL
    Lily LaFollette
    Oct 19, 2025
    5.0
    Great sandwiches, fully customizable, fast service, fresh ingredients.
  • KB
    Kristyn Braley
    Sep 26, 2025
    3.0
    Seems like service has gone downhill over the past year or two. The last time I went, my sub was not toasted and I was met with attitude when I confirmed the type of sub (employee said incorrect number). The time before that, I was sent a chicken bacon ranch even though I ordered a tuna. Fyi... I'm a pescetarian. It matters when you mess up someone's order. And somehow the outside wrapper notated it was tuna.
  • RR
    Rozz
    Sep 8, 2025
    1.0
    Elizabeth The short heavyset girl with the lip piercings is rude and bothered by the fact that you’re there and she has to do her job. Not helpful, rude, and staff is trashy. Look out for a nose ring in your sandwich. Order was wrong and I won’t be back.
  • WC
    Wesley Cadaret
    Sep 6, 2025
    5.0
    Always fast service.