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Arby's

3.9
(570 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3639 E Grand River Ave, Howell, MI
48843, United States

Hours

Reviews

3.9
570 reviews
5 stars
272
4 stars
114
3 stars
90
2 stars
34
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the food for being hot, fresh, and flavorful, particularly enjoying items like the Smoke House Brisket and curly fries.

Service Issues

Several reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Cleanliness

Many customers noted the cleanliness of the restaurant, including the dining area and bathrooms.

Positive Staff Interactions

Numerous reviews mentioned friendly and helpful staff, with specific employees receiving commendations for their excellent service.

Inconsistent Experience

While some customers had great experiences, others reported repeated issues with order accuracy and long wait times, indicating inconsistency in service.
  • FT
    Fabian Tan
    6 days ago
    5.0
    Awesome sliders. Somehow I don't know why I give Arby's a pass. But whenever I make the choice, always enjoyed the experience.
  • TD
    Timothy Dennis
    Jan 14, 2026
    5.0
    Great 7.99 meal deals
  • ME
    Milton Amaru El
    Dec 9, 2025
    5.0
    The Smoke House Brisket meal. It was so flavorful and delicious. The fries was hot everyone working af the Arby’s was in a great mood. Made me think back to the good days of The Chicken Cordon Blu. Nice music playing. Great experience indeed!
  • JD
    Jack Dubay
    Nov 1, 2025
    5.0
    Haven't been here in a long time. Staff and Manager were very kind. Great food and service.
  • BR
    Brian Reed
    Oct 16, 2025
    1.0
    Why does the food always taste like nasty cigarette smoke? The managers smokes out the back door constantly. I will go to Taco Bell instead.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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