Arby's

3.7
745 reviews
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Business Details

1385 N Burkhart Rd, Howell, MI
48855, United States
(517) 540-6967
http://www.arbys.com/locations/us/mi/howell/1385-n-burkhart-rd/store-7505
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1385 N Burkhart Rd, Howell, MI
48855, United States

Hours

Reviews

3.7
745 reviews
5 stars
290
4 stars
181
3 stars
116
2 stars
46
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative dining experience.

Food Temperature

Many reviews mentioned that the food was often cold or not fresh, with several customers expressing disappointment.

Cleanliness

The dining area and bathrooms were described as dirty and sticky, contributing to an overall unsatisfactory atmosphere.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
  • SD
    Sarah DeMarais
    Dec 19, 2025
    1.0
    I had finger nail in my sandwich I refuse to go back anytime soon
  • KW
    Keytin Worley
    Dec 1, 2025
    1.0
    stopped today, ordered 2 large jamocha shakes, some curly fries and moz sticks, $20, what we got was 2 medium vanilla shakes and luke warm seemed like the very first batch of the days food. workers ignorant to issue. this location isnt worth wasting money at anymore.
  • MM
    Marlana Martin
    Nov 15, 2025
    1.0
    Food was completely cold, fries were soggy and cold and the floors were completely sticky
  • RM
    Robert Morris
    Oct 31, 2025
    1.0
    Nasty rubber tasting roast beef. Avoid.
  • JH
    Josh Hancock
    Oct 9, 2025
    1.0
    This place sucks they keep getting rid of stuff that was good no they took the pepper corn ranch never going back
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