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Arby's

3.6
(712 reviews)
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Business Details

1385 N Burkhart Rd, Howell, MI
48855, United States
(517) 540-6967
http://www.arbys.com/locations/us/mi/howell/1385-n-burkhart-rd/store-7505
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1385 N Burkhart Rd, Howell, MI
48855, United States

Hours

Reviews

3.6
712 reviews
5 stars
276
4 stars
171
3 stars
104
2 stars
44
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and dining areas, often exceeding 20 minutes.

Food Quality

Many reviews mentioned cold or improperly prepared food, including raw chicken and soggy fries.

Cleanliness

The restaurant was often described as dirty, with sticky floors and unsanitary conditions reported by multiple customers.

Customer Service

While some employees were praised for their friendliness, many reviews highlighted rude staff and poor customer service experiences.

Order Accuracy

Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration.
  • CF
    Cortney Fritsch
    1 day ago
    1.0
    Ordered a thing of Curly fries and it was basically the bottom of the bag which were over cooked and not edible.
  • DT
    Drake Terzano
    Feb 19, 2026
    5.0
    Went in for lunch today. All of the lady's working were very pleasant, kind and friendly. Its been a while since I went in a fast food restaurant where the employees were all getting along and joking with each other. Great atmosphere!
  • JG
    jacob george
    Feb 15, 2026
    1.0
    Just waited 10 minutes in the drive through for cood fries and a raw roast beef sandwich. Never had good service at this location.
  • CG
    Curly G
    Feb 5, 2026
    1.0
    Waited 10 minutes in the Drive-Thru when no one was ahead of us. Thought it might be because they were making fresh, but no. The two fries were cold, and the 2 roast beef sandwiches were lukewarm. Saw at least 2-3 workers inside. So disappointed!!
  • FM
    Fed Man
    Feb 3, 2026
    1.0
    Parked in the first spot in front of the door. Got out of the car and almost stepped on a used condom. Let's just say I lost my appetite
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Brand Certified Facts from Arby's

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