Customers reported inconsistent service quality, with many mentioning rude staff and issues with order accuracy.
Management Issues
Several reviews highlighted problems with new management, including poor communication and lack of customer service.
Product Quality
While many enjoyed the ice cream and treats, there were complaints about melted blizzards and incorrect orders.
Customer Experience
Some customers had positive experiences with friendly staff, but others reported frustrating interactions and long wait times.
MT
Marshall Thomas
Nov 24, 2025
5.0
Quick service
Excellent service
Nice people
CO
Cheree Ollila
Oct 10, 2025
5.0
I ordered an ice-cream Birthday cake online - then had to add to the original text (in another color) PLUS change my pick up time to later on the same day. The lady at the counter was super nice & really understanding.
TP
Tami Pekkala
Aug 15, 2025
5.0
Rashana is the best!! My mom and I drive up, she knows exactly what we want!
CP
Connie Pietila
Aug 8, 2025
1.0
New owners cannot understand simple English.
MC
Matthew Chantelois
Jul 24, 2025
5.0
Stopped in for blizzards, ice cream, and a banana split. The service was fast and quick and the treats came out perfect. Would definitely stop by again for a frozen treat
Frequently Asked Questions About Dairy Queen (Treat)
What are the regular operating hours for Dairy Queen (Treat) in Houghton?
Dairy Queen (Treat) in Houghton is open every day from 10:00 AM to 10:00 PM.
Where is Dairy Queen (Treat) located in Houghton?
It is located at Huron Centre, 902 Razorback Dr, Ste 12, Houghton, MI 49931-2802, USA.
What type of menu items does Dairy Queen (Treat) specialize in?
They specialize in soft-serve ice cream, signature Blizzard® Treats, and frozen novelties.
Does Dairy Queen (Treat) offer any mobile or online ordering options?
Yes, customers can use the Dairy Queen app for exclusive deals and order online for pickup.
Are there seating and family-friendly amenities available at the Dairy Queen in Houghton?
Yes, they offer outdoor seating, high chairs, and the location is family-friendly and wheelchair accessible.
Is there a drive-thru service available at the Dairy Queen located at Huron Centre?
Yes, this Dairy Queen location offers a drive-thru service for customer convenience.
What government offices are located near Dairy Queen (Treat) that might help customers with official errands?
Nearby, you can find the Michigan Secretary of State's Office and the Social Security Administration for DMV and social service needs.
Are there any financial services near Dairy Queen (Treat) for customer use?
Yes, Western Union, Coinme ATM, and Check and Cash services are close by to assist customers with money transfers and cashing needs.
What wellness and health-related services are available near Dairy Queen (Treat) in Houghton?
Nearby options include Thrive Chiropractic and Wellness, Miracle-Ear Hearing Aid Center, and Five Elements Integrative Therapy Academy for various health services.
Can customers visit nearby retail and entertainment spots after enjoying a treat at Dairy Queen?
Yes, Game Stop for video games and Diamond House International Inc for arts and crafts shopping are nearby destinations.