Arby's

3.6
946 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3574 W Houghton Lake Dr, Houghton Lake, MI
48629, United States

Hours

Reviews

3.6
946 reviews
5 stars
370
4 stars
211
3 stars
145
2 stars
86
1 star
134

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or missing items.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

While some customers praised friendly staff, others experienced rude service and issues with order accuracy.

Cleanliness

Several customers noted cleanliness issues in the dining area and with food presentation.

Order Accuracy

Frequent complaints about incorrect orders and missing items were mentioned, indicating a need for improvement in this area.
  • DL
    Diana Lane
    Dec 21, 2025
    1.0
    The last time we went both orders of steak bites were too hard to eat like they were reheated and given us so disappointed 😞 😔 😢
  • RT
    R T
    Dec 11, 2025
    5.0
    Good food
  • BF
    Brent Ferguson
    Dec 8, 2025
    3.0
    The food is slapped together, very messy. The drive through speaker is hard to hear. And just like every fast food place, the prices are very high.
  • MA
    Mathew Askew
    Dec 6, 2025
    5.0
    Arya says thank you to the girls in Houghton Lake, Mi. For her treat they gave her.
  • MM
    Michael Mosely
    Nov 3, 2025
    5.0
    Always Great