McDonald's

Reviews

• AS

  Abby Schumacher

  Mar 31, 2026
  1.0
  Came to get breakfast this morning. Had to rearrange some money over to another card and asked to pull off to the side to get it situated so I wasn’t holding up the line, and the manager on the clock LITERALLY TOLD ME THAT, THAT WAS FINE! Not even 5 minutes later I go back to pay for what I ordered once I got it figured out, and they threw the food away and said since it’s 10:34 I couldn’t get my food anymore. AFTER LITERALLY TELLING ME I WAS OKAY TO DO THAT!
• BJ

  B. G. M. JR.

  Mar 26, 2026
  2.0
  This McDonald’s has gone downhill over the past few years. The wait time is absolutely absurd. They will park people for a Coke. I ordered a McChicken with Cheese and no lettuce. They parked me for that as well. I’ve been waiting over 15 minutes for a sandwich that she said they were making fresh. So they finally bring the sandwich out and it’s not fresh.
• MW

  Mark Whitaker

  Mar 24, 2026
  1.0
  Asked to cut my sandwich in half but they just threw a plastic knife in the bag. Terrible customer service.
• JS

  JT Sunden

  Mar 9, 2026
  2.0
  Inexperienced, stressed out and complaining staff. Not unexpected. It is McDonalds, after all.
• CK

  Chris Krus

  Feb 28, 2026
  1.0
  Like the reviews before me, this is one of the worst McDonald's I've been to in the last several years. Drive thru wait times are typically at least 15 minutes. Food is cold when they do finally bring it out to you. I wish this restaurant would get new owners and management. I highly suggest avoiding this restaurant and driving up the road a few miles to the next McDonald's in Lansing. You will get better service and your food will arrive in a reasonable amount of time.

Frequently Asked Questions About McDonald's