Wendy's

3.4
947 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4045 Grange Hall Rd, Holly, MI
48442, United States

Hours

Reviews

3.4
947 reviews
5 stars
332
4 stars
217
3 stars
126
2 stars
81
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Mixed reviews on cleanliness; some customers report dirty tables and unsanitary conditions, while others mention clean bathrooms.

Food Quality

Food quality is often criticized, with reports of stale or improperly prepared items, but some customers still find the food enjoyable.

Wait Times

Long wait times are a common issue, especially during peak hours, with some customers leaving without placing an order due to delays.
  • JG
    Joey Grassi
    Nov 12, 2025
    1.0
    Old food
  • JG
    Joe G
    Nov 2, 2025
    3.0
    Was doordashing, picked up 3 orders between 1030-11pm. Girl at window was extremely rude like I was an inconvenience. I was polite each time and got an expressionless face and no response at all. Just handed me the food and turned back around. The wait seemed a little long on the 1st and second order but I think they were short staffed. I had also gotten an order for myself earlier in the day and it was missing the dipping sauces.
  • BB
    Brittnie Busik
    Oct 17, 2025
    5.0
    We came in later in the night on Thursday with our two little kids and the place was empty. The one employee was out cleaning tables greeted us and was also our cashier. They were so helpful and pleasant to work with. I believe their name was Zay or Kay, according to the name tag. I brought in coupons and they were very accepting of them and helped us get our order together. As we were still getting our drinks, our food was ready and we were trying to get the drinks to the table while also getting our toddlers settled in the seat and the employee brought out our food right to our table and was so accommodating even with our kids being silly. We really appreciated the service and thoughtfulness of this employee as it made our experience so much better. As parents to toddlers, we don't get to eat out much because there is always a bit of anxiety around whether the kids will behave and luckily our kids had a great time at Wendy's and Zay's service made it even better. I also will say that we have been to other fast food in the area where technology has taken over the customer service and it has completely destroyed the experience. At the other place there was hardly any contact with any employees and they seemed like we were a bother and we were forced to order on the screens. We're millennials and know how to use the screens efficiently but we do truly appreciate a human connection service, even at a fast food place. That's our one meal we can afford to eat out at and we will think more about where to spend our money at and would choose to spend it at places like this Wendy's where technology hasn't fully taken over. I really wanted to write this review to let Zay shine and know that their kindness really made our night, we truly appreciate it!
  • TP
    Tyler Payne
    Oct 13, 2025
    1.0
    Mobile order was missing 4 sandwiches somehow. Also had one of the sandwiches made wrong. Returned to the ‘restaurant’ to get missing items and the corrected sandwich. They gave us the wrong 4 items on the order and remade the wrong sandwich the same wrong way again. Not happy wasting gas and still not getting it right. Won’t be back to this location.
  • GH
    Gabe Haddad
    Oct 9, 2025
    1.0
    Absolutely horrible service. Only two people working during the lunch our and they had the doors locked. Waited 15 minutes and never was able to place an order

Frequently Asked Questions About Wendy's

Is Holly Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.