McDonald's

3.4
1226 reviews
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Business Details

15187 N Holly Rd, Holly, MI
48442, United States
(248) 634-2728
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15187 N Holly Rd, Holly, MI
48442, United States

Hours

Reviews

3.4
1,226 reviews
5 stars
400
4 stars
261
3 stars
214
2 stars
109
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and indifferent staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews mentioned incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Feedback indicated that food was often cold, poorly prepared, or lacking in quality, with several customers expressing disappointment.

Cleanliness

Several reviews pointed out that the restaurant was dirty, with complaints about filthy bathrooms and unclean dining areas.

Speed of Service

Many customers noted that the service was slow, with long wait times in both the drive-thru and at the counter.
  • MF
    Miranda Flood
    Nov 15, 2025
    1.0
    We came through for a small fry, nuggets, and burger. None of the food was fresh and the fries smelled like feces. I called to tell the manager and she showed very little concern, as if my claim was absurd and impossible, instead of assuring me they will investigate. Never again.
  • JH
    John Hines
    Nov 13, 2025
    1.0
    There wasn't no one at the counter to greet me saying welcome to McDonald's with a smile service was slow people standing around waiting for orders every employee is more worried about the drive-thru then the customers inside at the counter Their kiosk machines don't give you a receipt and you still can't get Big Mac sauce. Put on anything but a Big Mac they don't even have an option to get Big Mac sauce on the side so you can put it on yourself
  • SA
    Shawn Anderson
    Nov 8, 2025
    2.0
    Decaff coffee took 15 min to brew. Tasted very weak. Maybe this is typical?
  • JR
    Jacob Rowden
    Nov 8, 2025
    1.0
    Deleting my 1star review from 2 years ago to give them one star again, because it’s still the worst MCDonalds I’ve ever been to
  • HC
    Hector Cotto
    Oct 15, 2025
    1.0
    Employee claimed it is against store policy to pick up my order without having the device I ordered it on there, despite having the code, and picture of the barcode. The employee then said it was because the app notifies them when I arrive to make sure my food is as fresh as possible, but as I left to go get my original device that the food was ordered on, I got a notification that my food was ready and waiting, so no it’s not fresh, and I don’t have my location on the app anyways so now I have cold food, and I know that the employees here have a good time wasting peoples time, and gas.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's located at 15187 N Holly Rd, Holly, MI?

McDonald's at 15187 N Holly Rd, Holly, MI is open daily from 5:00 AM to midnight.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight.