McDonald's

3.4
1238 reviews
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Business Details

15187 N Holly Rd, Holly, MI
48442, United States
(248) 634-2728
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15187 N Holly Rd, Holly, MI
48442, United States

Hours

Reviews

3.4
1,238 reviews
5 stars
406
4 stars
261
3 stars
213
2 stars
110
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and taste.

Cleanliness

Multiple customers noted that the restaurant was dirty, with sticky floors and unclean tables.

Staff Attitude

There were numerous complaints about staff being indifferent or rude, with some customers feeling ignored or unvalued.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect orders.
  • KM
    Kelsi Mann
    6 days ago
    1.0
    I went tuesday night at 10:25 through the drive through. I was the only one in line and waited over 10 mins for one meal. then when the manager gave me my food she was EXTREMELY rude. i then asked for a hot mustard very nicely and she acted like i was a horrible stupid person for asking and was like uhm are you gonna pay for it? then said you know it’s not free we charge here. it’s 37 cents do u still want it or not and i said no and she slammed the door and was just extremely rude and definitely should not be manager. it’s just obvious she’s very unhappy and doesn’t want to be there. not only was there horrible service but when i did get my food after waiting over 10 mins. it was all cold. all of it was like it was left out!
  • EA
    Emily Atkins
    Dec 30, 2025
    1.0
    They were very rude He got mad at us for ordering I don’t request coming here again
  • KB
    Kevin Brown
    Dec 21, 2025
    1.0
    It took forever, I guess the Eddy and equipment malfunctions.Even though it was a Kara, I wish I would have went down the street.They were just off that night
  • IB
    Iva Basketball
    Dec 18, 2025
    5.0
    The food was served hot and freshly made. The drink stations needed to have the syrups refilled, but the workers were quick to get us drinks from their drive through station.
  • MS
    Matt Starcher
    Dec 13, 2025
    2.0
    I travel for a living. This has to be one of the worst McDonald's I've ever been to. I've been to this location on multiple times. If you make any customized order, it will not be done correctly. It doesn't matter the circumstances they can't seem to do. They routinely leave out items from the order as well as get them wrong. The latest instance was ordered a Big Mac with no sauce. It came with no sauce and no patties. Don't get me wrong. If you go back they'll make it right. But that defeats the entire purpose of dining at McDonald's. I don't want to come back. This is pry the 6th time this year this location has messed up an order.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's located at 15187 N Holly Rd, Holly, MI?

McDonald's at 15187 N Holly Rd, Holly, MI is open daily from 5:00 AM to midnight.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight.