Holland's Hometown Coffee Roaster, specializing in the World's Best Rated Low Acid Coffees. With two Holland area coffee shops, Simpatico Coffee prides itself on offering Organic coffees from legendary growers. We roast our coffee fresh daily and serve it with a smile. Our baked goods are made from scratch and baked fresh daily, with lots of gluten-free and vegan options. We are famous for our fresh baked cookies (they're big as your face) and our Vegan/Gluten-Free Breakfast bars. Our Baked Oatmeal is the healthiest breakfast in Holland. We offer comfortable booth seating, free WiFi, and drive thru windows for your convenience. Note, indoor seating and service ends at 3:30 PM Monday through Friday but the drive-thru is open until 6 PM.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.