Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
618 reviews
5 stars
241
4 stars
140
3 stars
89
2 stars
52
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and poor order accuracy.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.
Customer Service
Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Order Accuracy
There were multiple complaints about missing items or incorrect orders, leading to customer frustration.
Cleanliness
Some customers noted that the restaurant appeared unclean, with specific mentions of dirty tables and unsanitary conditions.
- MGMisti GrzybowskiNov 2, 20255.0No chili and it wasn't even very late. Mobile order they said I arrived for when I was at the speaker. Settled for a sour cream and chive baked potato with cheese instead. Drove away and no sour cream or butter so went back for that. Parked and opened it and no cheese. Went back for a sprinkle on my now cold,old crusty baked potato. Also not happy because every time I go to Riley Street location they don't have chili. Come to this one and no chili. It's gone or put away already .
- JKJoshua KOct 21, 20251.0I stopped at Wendy's for the first time in probably over a year because I was craving some fries. Went through the drive-thru just before 9:30pm. Got the medium fry and immediately take a bite of a fry. It was soft and barely warm. Wendy's was my first job. These fries had been sitting in the warmer for a while. Very disappointed with my experience. Won't go back to ANY Wendy's in the future.
- SWSarah WhitmerOct 10, 20252.0I decided to go to Wendy's today. Haven't been there for a while. The only diet soft drink was Coke- not a fan. Then I needed a receipt to be reimbursed from work. The printer wasn't working. I also had to wait for my food. Was told it would be 3 minutes .. it's been 5 minutes and I'm still waiting. Now I remember why I don't go to Wendy's often.
- DFDavid FlamboeAug 12, 20251.0Ordered a double baconator in the drive through at lunch time got back to work and no BACON on it so disappointed.
- KWKristen WestrateAug 3, 20251.0We were the only people in line at the drive through and finally someone said theyd be right with us...no worries we said, take your time. Ordered and paid and waiting for them to hand us our food and we sat there and sat there... finally she said will you please pull up and wait....I'm there is no one behind us but ok. So we are waiting and waiting seriously none is coming out and now 2 cars have come, ordered, got food, never pulled up to wait and they got food and are leaving. So I go inside....like what's going on....another family is there 1 single family of 4 and a young couple so six customers in the restaurant and kid you not that's how many employees were behind the counter and not one person asked what I needed.... finally someone looked at me not acknowledged me but looked in my direction and I said hi we were just wondering if someone was still bringing us our food.....deer in the headlights. Someone else sees us talking and says oh your order was special so it takes longer....it was a spicy chicken whatever special they have with Takis, 2 kids cheese burgers- 1 only cheese and six piece chicken. What's special about that but ok. We go back and wait.... finally we get our food only to find we are missing the 6 piece chicken. We turn around and go back and the same family is there still customers out numbered by employees doing what...I have no idea. I walked in the door again and the mom of the family said" see honey I told you place is messed up-look that ladies back." I don't know what was going on that day but we will never go to a Wendy's again. I wasted over 30 on a horrible experience and the only reason I didn't put up more of a fuss and complain for my money back was because I had someone elses kid with me that needed to be home at a certain time.....WHICH IS WHY WE WENT TO THE DRIVE THROUGH!!!! WHICH SHOULD NOT TAKE OVER 20 MIN. No wonder you don't see Wendy's as much. That's too bad because my son said the chicken sandwich was really good. If this is a private franchise I hope someone reads this post and lets them know...
Frequently Asked Questions About Wendy's
Is River Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Holland, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Holland, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 928-0071.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does River Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Holland, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours for Wendy's drive-thru service?
Wendy's drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy’s location in Holland, MI serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment options are accepted at Wendy's on River Avenue?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or download the Wendy’s app from the App Store to order conveniently.
Is there a way to provide feedback or contact Wendy's River Avenue location?
Yes, you can contact Wendy’s Customer Care via their Contact page at wendys.com/contact-us or call the location directly at (616) 928-0071.
Where can I find menu pricing and nutrition information for Wendy’s?
Menu pricing and nutrition/allergen information are available on Wendy’s website and mobile app. Visit https://order.wendys.com to select location and see prices and nutrition details.
Are there delivery options available at Wendy’s River Avenue?
Yes, Wendy’s offers delivery via their app and website. Check availability by entering your address at order.wendys.com.
What nearby restaurants can I visit before or after Wendy’s on River Avenue?
Nearby restaurants include Domino’s Pizza, Don Miguel (Mexican restaurant), Hog Wild BBQ, Tim Hortons coffee shop, Papa Johns Pizza, and Subway.
Where can I get automotive services near Wendy's River Avenue?
You can visit OK Tire Stores or OK Tire North for tire and automotive repair services near Wendy’s.
What nearby places offer beauty or wellness services around Wendy's River Avenue?
Nearby beauty and wellness spots include Hair by Julie Ann, Lakeshore Salon Suites, Nuevavilla Aesthetics, Kraz Sexz Nails, and Nueva Imagen salon and spa.