Brand Certified
Wendy's
3.6(626 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
250 N. River Avenue, Holland, MI
49424, United States
Certified by Wendy's • Mar 01, 2026
(616) 928-0071
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/holland/250-n-river-avenue
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
626 reviews
5 stars
245
4 stars
141
3 stars
90
2 stars
52
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, including cold fries and dry burgers.
Customer Service
Numerous customers experienced rude or unhelpful staff, with complaints about order accuracy and lack of acknowledgment.
Management Issues
There were multiple mentions of poor management and staffing problems, leading to disorganization and customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted that the food was sometimes hot and fresh.
- RGRick GeorgeFeb 9, 20265.0Friendly, helpful staff.
- JQjerry qJan 22, 20265.0I recently went to this Wendy's as I was on a trip, I ordered my food inside and was met a sweet lady entering at the cashier! the atmosphere was rather questionable as a lady was screaming at the workers like she was the only one having a rough day. it didn't take long for my food to come out, would've been better if the yelling lady wasn't such a chud.
- GPGeorge PravdaJan 19, 20261.0Cold fries and burgers.staff no very interested in service. Talking in back
- MSMitch SmithJan 8, 20261.0Ordered a Parm salad and a Dave's double. Had to pull forward no big deal. Lady came out and said they were out of Parm salads and asked what she could substitute for it, I replied add another Dave's double, cheaper than the salad but I figured owell. Come back out and said the manager would only sub a double bacon cheeseburger for it...... I said I'll be in in a minute, parked my car and got to the counter to talk, manager didn't want to talk and gave me my food, they gave me two double cheeseburgers and that's it. 18$ for two double cheeseburgers..... Worst service ever
- MGMisti GrzybowskiNov 2, 20255.0No chili and it wasn't even very late. Mobile order they said I arrived for when I was at the speaker. Settled for a sour cream and chive baked potato with cheese instead. Drove away and no sour cream or butter so went back for that. Parked and opened it and no cheese. Went back for a sprinkle on my now cold,old crusty baked potato. Also not happy because every time I go to Riley Street location they don't have chili. Come to this one and no chili. It's gone or put away already .
Frequently Asked Questions About Wendy's
Is River Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the hours for Wendy's drive-thru service?
Wendy's drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy’s location in Holland, MI serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment options are accepted at Wendy's on River Avenue?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or download the Wendy’s app from the App Store to order conveniently.
Is there a way to provide feedback or contact Wendy's River Avenue location?
Yes, you can contact Wendy’s Customer Care via their Contact page at wendys.com/contact-us or call the location directly at (616) 928-0071.
Where can I find menu pricing and nutrition information for Wendy’s?
Menu pricing and nutrition/allergen information are available on Wendy’s website and mobile app. Visit https://order.wendys.com to select location and see prices and nutrition details.
Are there delivery options available at Wendy’s River Avenue?
Yes, Wendy’s offers delivery via their app and website. Check availability by entering your address at order.wendys.com.
What nearby restaurants can I visit before or after Wendy’s on River Avenue?
Nearby restaurants include Domino’s Pizza, Don Miguel (Mexican restaurant), Hog Wild BBQ, Tim Hortons coffee shop, Papa Johns Pizza, and Subway.
Where can I get automotive services near Wendy's River Avenue?
You can visit OK Tire Stores or OK Tire North for tire and automotive repair services near Wendy’s.
What nearby places offer beauty or wellness services around Wendy's River Avenue?
Nearby beauty and wellness spots include Hair by Julie Ann, Lakeshore Salon Suites, Nuevavilla Aesthetics, Kraz Sexz Nails, and Nueva Imagen salon and spa.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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