Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
918 reviews
5 stars
316
4 stars
231
3 stars
137
2 stars
69
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude service and poor management, with many experiences highlighting unprofessional behavior from staff.
Order Accuracy
Numerous reviews mentioned incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers complained about cold, stale, or improperly prepared food, with some noting issues like bugs in food and unappetizing presentation.
Cleanliness
The restaurant's cleanliness was criticized, particularly regarding the state of the bathrooms and dining area.
Speed of Service
While some customers experienced fast service, many others reported long wait times and slow order fulfillment, even during non-peak hours.
- AAAngel AyresNov 9, 20255.0Some of the best spicy chicken sandwiches I've ever had from wendys
- DFDorian FranksNov 3, 20251.0Baconator with no bacon… disappointed
- MMMelOct 26, 20251.0Told me to pull forward for my sandwich and never gave it to me. They weren’t busy. $6 down the drain
- KKKarstenOct 23, 20255.0It's pretty good
- MLMinh LeOct 17, 20255.0I had an incredible experience thanks to Tyler Brown. From the moment I walked in, he greeted me with genuine friendliness and professionalism. He handled my order quickly, made sure everything was accurate, and went above and beyond to ensure the food was fresh and perfectly prepared. It’s rare to find someone who takes such pride in their work, but Tyler truly stands out — he’s efficient, polite, and clearly cares about every customer’s experience. You can tell he brings great energy and leadership to the team. Wendy’s is lucky to have someone like Tyler — he turned a simple meal into a five-star experience. Highly recommend visiting this location just to see what great customer service looks like!
Frequently Asked Questions About Wendy's
Is East 16th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Holland, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Holland, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 394-3048.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does East 16th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Holland, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular drive-through hours at Wendy's on East 16th Street in Holland, MI?
The drive-through is open Monday to Friday from 7:00 AM to midnight and Saturday to Sunday from 8:00 AM to midnight.
Does this Wendy's location offer dine-in and delivery services?
Yes, this Wendy's serves dine-in, has a drive-thru, and offers delivery where available.
Can I order Wendy's food through a mobile app?
Yes, you can order using the Wendy's app available on the App Store or via the order website.
Does Wendy's at 816 E. 16th Street serve breakfast meals?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods does the Wendy's on East 16th Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find menu prices for Wendy's in Holland, MI?
Pricing is available on the Wendy's ordering website or mobile app after selecting the location.
Is the Wendy's at 816 E. 16th Street hiring right now?
You can check current job openings in Holland, MI on the Wendy's careers page online.
What nearby restaurants can I visit before or after dining at Wendy's on East 16th Street?
Nearby restaurants include El Rancho Mexican Restaurant, Papa Murphy's Take 'N' Bake Pizza, Jimmy John's Sandwich Shop, Starbucks Coffee Shop, and Pizza Ranch buffet.
Are there convenient financial services near Wendy's in Holland?
Yes, nearby you can find Fifth Third Bank, Flagstar Bank, Mercantile Bank of Michigan, Macatawa Bank, Edward Jones financial advising, and Nationwide Mutual Insurance Company.
What other useful nearby places can help when visiting Wendy's on East 16th Street?
Nearby services include Brain & Body Chiropractic, West Michigan Pediatric Dentistry, Fantastic Sams Cut & Color hair salon, Meijer supermarket, and minuteKEY locksmith.