Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Temperature
Many reviews mentioned that food was often served cold or stale, leading to dissatisfaction.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant and bathrooms, indicating a need for better maintenance.
Staff Attitude
Several reviews highlighted negative interactions with staff, including rudeness and lack of professionalism.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendly demeanor.
GP
George Pravda
Jan 19, 2026
1.0
Restaurant smelled, all the staff were in the rear of the building and I had to shout to. Get waited on. Burger was not hot, French fries were cold. Staff seemed not very interested in service.
DN
David Nesbitt
Dec 30, 2025
3.0
Food is average. Was not as warm as it should have been
MT
Marilyn Tenhagen
Dec 12, 2025
4.0
One of the best burgers and ff
And frostys are great,
AR
Aaron Ruiz
Nov 19, 2025
1.0
Went there at dinner time. The service was horrible. Got my order wrong and refused to fix it. Gave the condiment's that they forgot to put on and made me do it myself.
AA
Angel Ayres
Nov 9, 2025
5.0
Some of the best spicy chicken sandwiches I've ever had from wendys
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular drive-through hours at Wendy's on East 16th Street in Holland, MI?
The drive-through is open Monday to Friday from 7:00 AM to midnight and Saturday to Sunday from 8:00 AM to midnight.
Does this Wendy's location offer dine-in and delivery services?
Yes, this Wendy's serves dine-in, has a drive-thru, and offers delivery where available.
Can I order Wendy's food through a mobile app?
Yes, you can order using the Wendy's app available on the App Store or via the order website.
Does Wendy's at 816 E. 16th Street serve breakfast meals?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods does the Wendy's on East 16th Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find menu prices for Wendy's in Holland, MI?
Pricing is available on the Wendy's ordering website or mobile app after selecting the location.
Is the Wendy's at 816 E. 16th Street hiring right now?
You can check current job openings in Holland, MI on the Wendy's careers page online.
What nearby restaurants can I visit before or after dining at Wendy's on East 16th Street?
Nearby restaurants include El Rancho Mexican Restaurant, Papa Murphy's Take 'N' Bake Pizza, Jimmy John's Sandwich Shop, Starbucks Coffee Shop, and Pizza Ranch buffet.
Are there convenient financial services near Wendy's in Holland?
Yes, nearby you can find Fifth Third Bank, Flagstar Bank, Mercantile Bank of Michigan, Macatawa Bank, Edward Jones financial advising, and Nationwide Mutual Insurance Company.
What other useful nearby places can help when visiting Wendy's on East 16th Street?
Nearby services include Brain & Body Chiropractic, West Michigan Pediatric Dentistry, Fantastic Sams Cut & Color hair salon, Meijer supermarket, and minuteKEY locksmith.
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