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Wendy's

3.5
(832 reviews)

Business Details

816 E. 16th Street, Holland, MI
49423, United States
(616) 394-3048

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
816 E. 16th Street, Holland, MI
49423, United States

Hours

Reviews

3.5
832 reviews
5 stars
283
4 stars
205
3 stars
128
2 stars
64
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned that food was often served cold or stale, leading to dissatisfaction.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant and bathrooms, indicating a need for better maintenance.

Staff Attitude

Several reviews highlighted negative interactions with staff, including rudeness and lack of professionalism.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendly demeanor.
  • GP
    George Pravda
    Jan 19, 2026
    1.0
    Restaurant smelled, all the staff were in the rear of the building and I had to shout to. Get waited on. Burger was not hot, French fries were cold. Staff seemed not very interested in service.
  • DN
    David Nesbitt
    Dec 30, 2025
    3.0
    Food is average. Was not as warm as it should have been
  • MT
    Marilyn Tenhagen
    Dec 12, 2025
    4.0
    One of the best burgers and ff And frostys are great,
  • AR
    Aaron Ruiz
    Nov 19, 2025
    1.0
    Went there at dinner time. The service was horrible. Got my order wrong and refused to fix it. Gave the condiment's that they forgot to put on and made me do it myself.
  • AA
    Angel Ayres
    Nov 9, 2025
    5.0
    Some of the best spicy chicken sandwiches I've ever had from wendys

Frequently Asked Questions About Wendy's

Is East 16th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular drive-through hours at Wendy's on East 16th Street in Holland, MI?

The drive-through is open Monday to Friday from 7:00 AM to midnight and Saturday to Sunday from 8:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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