Wendy's

3.8
811 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3176 Westshore Drive, Holland, MI
49424, United States

Hours

Reviews

3.8
811 reviews
5 stars
348
4 stars
210
3 stars
113
2 stars
50
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported rude and incompetent service.

Food Quality

Numerous complaints about cold, overcooked, and unsatisfactory food, with some customers expressing disappointment in freshness.

Speed of Service

Inconsistent service speed; some customers experienced long wait times, especially in drive-thru, while others reported quick service.

Cleanliness

Concerns about cleanliness in the dining area and food preparation, with some customers noting dirty tables and unsanitary conditions.

Order Accuracy

Frequent issues with missing items and incorrect orders, leading to customer dissatisfaction.
  • SF
    Shak Feroz
    Oct 6, 2025
    5.0
    Truly some of the best customer service I have ever experienced, huge shout out to Xavier Rivera. You are amazing and I hope corporate will recognize you properly.
  • DB
    Dj Brown
    Oct 4, 2025
    1.0
    Got it Delivered everything was absolutely cold idc what time it was yall do better 💯
  • NM
    Natalie m
    Sep 12, 2025
    1.0
    incompetent staff.
  • RS
    Rey Street.
    Aug 10, 2025
    5.0
    Muy bien
  • DD
    Douglas
    Jul 16, 2025
    5.0
    Good for fast food

Frequently Asked Questions About Wendy's

Is Riley St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.