Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised individual staff members while others reported rude and incompetent service.
Food Quality
Numerous complaints about cold, overcooked, and unsatisfactory food, with some customers expressing disappointment in freshness.
Speed of Service
Inconsistent service speed; some customers experienced long wait times, especially in drive-thru, while others reported quick service.
Cleanliness
Concerns about cleanliness in the dining area and food preparation, with some customers noting dirty tables and unsanitary conditions.
Order Accuracy
Frequent issues with missing items and incorrect orders, leading to customer dissatisfaction.
SF
Shak Feroz
Oct 6, 2025
5.0
Truly some of the best customer service I have ever experienced, huge shout out to Xavier Rivera. You are amazing and I hope corporate will recognize you properly.
DB
Dj Brown
Oct 4, 2025
1.0
Got it Delivered everything was absolutely cold idc what time it was yall do better 💯
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Holland, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Holland, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 796-0209.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Riley St Wendy’s serve breakfast?
Yes, this Wendy’s location in Holland, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 3176 Westshore Drive, Holland, MI?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Is Wendy's at 3176 Westshore Drive currently open?
Yes, this Wendy's location in Holland, MI is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wendy's food online or via app?
You can order online at https://order.wendys.com or by downloading the Wendy's app from the App Store.
Are there any job openings at the Wendy's in Holland, MI?
To check for current job openings, visit the Wendy's Careers page and search for locations in Holland, MI.
How can I provide feedback or contact this Wendy's location?
You can contact the Wendy's Customer Care team via their Live Chat or phone at 888-624-8140. For direct contact, call (616) 796-0209, or fill out the Wendy's Customer Satisfaction Survey online with your receipt details.
Where can I find menu prices and nutritional information for this Wendy's?
Menu prices and nutrition info can be viewed on the Wendy's website or mobile app after selecting this location.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Logan's Roadhouse for steakhouse dining or stay at hotels like Home2 Suites by Hilton and SpringHill Suites By Marriott Holland. If you need groceries, Meijer Express Gas Station is close by.
How can I find Mickelson's Roadhouse or other local dining options near Wendy's?
Logan's Roadhouse, a nearby barbecue and steakhouse restaurant, offers another great dining choice close to Wendy's at 3176 Westshore Drive, Holland, MI.
What financial services are available near Wendy's in Holland, MI?
Near Wendy's, you have access to financial services at United Federal Credit Union, Fifth Third Bank, Macatawa Bank, and AAC Credit Union for your banking and credit needs.