Taco Bell

3.5
870 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 25 S Waverly Rd in Holland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
25 S Waverly Rd, Holland, MI
49423, United States

Hours

Reviews

3.5
870 reviews
5 stars
306
4 stars
192
3 stars
155
2 stars
69
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Customers frequently complained about poor food quality, including incorrect orders, insufficient portions, and unsanitary conditions.

Cleanliness

While some noted that the restaurant was clean, many others reported dirty tables and unkempt bathrooms, indicating inconsistency in cleanliness standards.

Order Accuracy

Several reviews mentioned issues with order accuracy, including missing items and incorrect modifications, leading to frustration among customers.

Speed of Service

Many customers experienced slow service, with long wait times reported for both drive-thru and in-store orders.
  • MM
    Mike
    Dec 17, 2025
    1.0
    Place sucks. The staff there are very rude, not helpful at all,and act like they don't want to be there. So with that being said, spirals out of control where the whole place is ran like crap. -0- stars....
  • ZZ
    Zelda
    Dec 10, 2025
    5.0
    Food was good, hot and yummy
  • SR
    Susan Richardson
    Nov 15, 2025
    1.0
    I came in to pick up an order that was supposed to be ready, yet after 10 minutes of waiting I was told it still wasn’t done. Another 10 minutes passed with no communication. Only when I asked for a manager did my food suddenly “appear”—clearly it had been sitting on the counter the entire time. The lack of attention and customer service was extremely disappointing and completely unacceptable. I should have looked at the reviews before going to this lack of a place.
  • JW
    John Westra
    Nov 12, 2025
    4.0
    Fast courteous service and order accuracy.
  • LA
    Luke Alan
    Oct 25, 2025
    1.0
    After repeating my order three times to the girl taking it, I drove up to the window. She didn’t greet me—just gave me the total and took my card. She returned it with the receipt and said, “Your food will be out soon.” I checked the receipt because I had trouble placing the order and wanted to confirm it was entered correctly. I had specifically asked for my items without tomato, but the receipt didn’t reflect that. When she handed me the food, I asked if it had been made as requested. She snapped, “You didn’t say no tomato.” I told her I had—three times. She took the food back, spoke to someone, then returned and said, “Well, the cooks heard that and they made it correctly.” No apology. Just attitude. While waiting for my food, I saw her hold her pinky under the freeze machine, waiting for it to drip. When it finally did, she put her finger in her mouth and sucked the liquid off. Absolutely disgusting. This heavy-set young girl with braces clearly doesn’t care about food safety or customer service. She should be fired. I will never return to this location.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 25 S Waverly Rd, Holland?

Taco Bell at 25 S Waverly Rd is open daily from 7:00 AM to 3:00 AM.

Does Taco Bell at this location offer drive-through service?

Yes, drive-through service is available every day from 7:00 AM to 3:00 AM.