Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, particularly during busy hours, with some noting that service was not as fast as expected.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items.
Customer Service
Several reviews highlighted poor customer service experiences, including rude staff and lack of responsiveness to complaints.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain times, particularly in the morning.
RB
Ryan Bale
Jan 5, 2026
1.0
The amount of times I’ve ordered 2 SPICY snack wraps without lettuce and was given 2 RANCH snack wraps WITH lettuce is insane
KS
Katie S
Dec 29, 2025
1.0
This location gets my order wrong more often than not. A #2 with OJ isn't really that complicated. I will drive past here to go across town to the Riley st location because it is impossible to get a simple order correct here.
DG
dwayne gaines
Dec 24, 2025
2.0
Service was friendly but the food was horrible. Fries were definitely not fresh. I threw them out. Not the first time dealing with cold food from here.
JI
Jack Ireton
Dec 23, 2025
1.0
Extremely slow. Staff is clearing orders from their screen before serving them to keep their metrics in bounds and it’s making them mess up orders
What are the operating hours for McDonald's at 657 E 8th St, Holland, MI?
McDonald's at 657 E 8th St is open 24 hours a day, seven days a week, from Monday through Sunday.
Does this McDonald's offer delivery services, and when are they available?
Yes, McDonald's offers delivery services 24/7 every day of the week.
Can I use the drive-thru service at this McDonald's and what are the hours?
Yes, the drive-thru at this McDonald's is open 24 hours a day, seven days a week.
What convenient services does this McDonald's provide for ordering and pickup?
McDonald's provides curbside pickup, delivery including same day and no-contact options, and mobile ordering through their app and website.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store or Google Play Store with quick links provided on McDonald's delivery page.
What payment methods are accepted at McDonald's Holland location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What are some nearby points of interest close to McDonald's at 657 E 8th St?
Nearby points of interest include Felt Mansion trails, a popular landmark and outdoor activity area, and Lake Macatawa, offering scenic lake views and tours.
Are there any EV charging stations near McDonald's Holland location?
Yes, LMCU and Holland - 8th St offer electric vehicle charging stations near McDonald's, convenient for customers needing to charge their vehicles while dining.
What automotive services are available near McDonald's in Holland?
Nearby automotive services include Ziebart for auto detailing and car window tinting, The Detail Center for car washes and repairs, and Fisher Auto Parts for vehicle supplies.
Does McDonald's at 657 E 8th St offer WiFi and other customer amenities?
Yes, this McDonald's offers free WiFi, mobile offers, mobile ordering, drive-thru, and McDelivery services for customer convenience.