Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,972 reviews
5 stars
732
4 stars
487
3 stars
371
2 stars
161
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff interactions, lost orders, and long wait times.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were complaints about cold or poorly prepared items, affecting overall satisfaction.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, impacting the dining experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during certain visits.
- DDDorianNov 17, 20255.0This is one of the best 24 hours McDonald's in Holland Mi, especially in the morning. The food is always hot and good. I will drive past one McDonald's to get to this one. I'm loving ❤️ it.
- JBJake BaileyNov 16, 20251.0Literally every time I go here my order gets messed up. It not a complicated order either just basic stuff off their menu. Now when I call as well the phone is disconnected so you can’t call and have them fix the mistake either. I don’t expect much from McDonalds with their quality of service or food but I do expect at the very least to get what I paid for. This place in particular is more trouble than it’s worth.
- RSRyan SturgisNov 7, 20251.0What used to be a famously iconic fast food restaurant seems to have no customer care anymore a McDonald's that says 24 hours on Google always arrive after placing my online order just to get sorry we're closed for the next 15 minutes and when I tell them I have an online order they tell me they were trying to switch to breakfast at 3:45 a.m. in a return I get refried french fries and poor service. Breakfast shouldn't start till 4:45 - 5:00 at best. The second McDonald's in Holland that has just went to trash. Will not be returning. Also ice cream and shakes are never available. Machines are curiously always down. We rarely ever eat out anymore but sometimes all you have time for is a quick meal on the way home after work but this McDonald's has disappointed me again and again.
- FVFabian VitteOct 22, 20251.0Following up on a previous review. Got told to use the online feedback link, which I did. Received an email from corporate saying "Customer Care has immediately shared the information provided with the Restaurant Leaders, as they are best suited to review and address your concern. " Still haven't heard back. This is poor customer service. Is it on me to make sure they follow up and fix the issue?
- EDErica DunkleyOct 21, 20251.0I'm very disappointed 😞 I've always buy smoothie here and enjoy it but tonight I stop by and buy a small strawberry banana smoothie and got pour ice and that man, not sure if he's Mexican or Indian over charge me, i gave him $20 and he should've gave me $16.09 ge gave me $15.09, I told him he only give me $15.09 and he still hasn't give me my right change back.. I'm so disappointed 😞 and don't think I'll go back to buy from that McDonald's again...
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 657 E 8th St, Holland, MI?
McDonald's at 657 E 8th St is open 24 hours a day, seven days a week, from Monday through Sunday.
Does this McDonald's offer delivery services, and when are they available?
Yes, McDonald's offers delivery services 24/7 every day of the week.
Can I use the drive-thru service at this McDonald's and what are the hours?
Yes, the drive-thru at this McDonald's is open 24 hours a day, seven days a week.
What convenient services does this McDonald's provide for ordering and pickup?
McDonald's provides curbside pickup, delivery including same day and no-contact options, and mobile ordering through their app and website.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store or Google Play Store with quick links provided on McDonald's delivery page.
What payment methods are accepted at McDonald's Holland location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What are some nearby points of interest close to McDonald's at 657 E 8th St?
Nearby points of interest include Felt Mansion trails, a popular landmark and outdoor activity area, and Lake Macatawa, offering scenic lake views and tours.
Are there any EV charging stations near McDonald's Holland location?
Yes, LMCU and Holland - 8th St offer electric vehicle charging stations near McDonald's, convenient for customers needing to charge their vehicles while dining.
What automotive services are available near McDonald's in Holland?
Nearby automotive services include Ziebart for auto detailing and car window tinting, The Detail Center for car washes and repairs, and Fisher Auto Parts for vehicle supplies.
Does McDonald's at 657 E 8th St offer WiFi and other customer amenities?
Yes, this McDonald's offers free WiFi, mobile offers, mobile ordering, drive-thru, and McDelivery services for customer convenience.