McDonald's

3.7
1490 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
213 N River Ave, Holland, MI
49424, United States

Hours

Reviews

3.7
1,490 reviews
5 stars
583
4 stars
358
3 stars
247
2 stars
119
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or stale food.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported dirty conditions, particularly in restrooms.

Customer Experience

Several reviews highlighted a lack of customer service training among staff, leading to negative interactions.

Order Accuracy

Frequent complaints about missing items or incorrect orders, particularly with drive-thru and mobile orders.
  • KK
    Ken Kruithof
    Nov 1, 2025
    4.0
    Good variety and fast wait times.
  • GV
    G V
    Oct 19, 2025
    3.0
    I ordered on the app for the new Monopoly game and I didn’t get any of the monopoly pull off tabs as I have at other locations. I simply called to let them know I was missing them which was the whole point of ordering it, and they argued that other locations are supposed to be doing the same as them. So I’m now out on my chance to play their advertised game, and I’m not sure their employees are well informed on the advertisement because they just thought I was asking what I could order for it. (Which yes my item was named off) I honestly would have just ordered a $2 cheeseburger if I knew my money and chance to win were going to be wasted. I know it’s simple but it’s the only reason I even ordered it.
  • MS
    Mandi Shaw
    Oct 17, 2025
    1.0
    Ovepriced flavorless food
  • DJ
    David Jordan
    Oct 12, 2025
    4.0
    Typical decent Mcd.
  • JN
    Johnathan Nguyen
    Oct 3, 2025
    1.0
    There are teenager cashiers at the drive thru window who do not have proper etiquette of handing food and would stare at you through the window in the evenings.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 213 N River Ave, Holland, MI?

McDonald's at 213 N River Ave is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24 hours every day.