McDonald's

3.5
1904 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12645 Riley St, Holland, MI
49424, United States

Hours

Reviews

3.5
1,904 reviews
5 stars
653
4 stars
464
3 stars
340
2 stars
144
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and misunderstandings regarding special requests.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Customer Service

Feedback on customer service was mixed; some employees were described as friendly and helpful, while others were reported as rude or unprofessional.

Food Quality

There were complaints about food quality, including cold items and undercooked burgers, alongside some positive remarks about fresh food.
  • RK
    Riley Kaylor
    3 days ago
    1.0
    I ordered a lemonade and when they gave it to me it was water with lemon pulp in it and it tasted terrible.
  • MR
    Manuela Renteria
    5 days ago
    5.0
    Esta muy rica la pizza y las alitas recien echas bien blanditas.
  • PT
    Paul Turner
    Dec 30, 2025
    1.0
    Did a curbside waited ten mins nothing looked at the app said go inside. Waited 20 mins before anyone even came to the front desk. Ontop of that none of them wear gloves when handling the food
  • JW
    John Westra
    Dec 28, 2025
    3.0
    It's McDonald's, so expectations for food quality are... Service was friendly, but slow (inside), as they seem to prioritize drive through orders.
  • MD
    Melissa Dykman
    Dec 27, 2025
    4.0
    Kind of slow moving in the drive through but fine otherwise

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Holland, MI?

McDonald's in Holland, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery?

Yes, this McDonald's offers delivery services 24/7 through their online ordering platform.