Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some praised friendly and efficient staff, others reported rude behavior from management and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.
Speed of Service
Service speed varies significantly; many customers noted quick service, especially during busy times, while others experienced long waits.
Cleanliness
Cleanliness received mixed reviews; some locations were noted as clean and inviting, while others reported unsanitary conditions.
Order Accuracy
Order accuracy is a recurring issue, with multiple customers mentioning missing items or incorrect orders.
MT
mr. tech6000
Nov 9, 2025
1.0
1) At 7am, despite there being no line inside, couldn't get help at the counter. Manager appeared angry and focused on drive thru ops.
2) Eventually able to inform the manager that the restroom needed to be addressed-- toilet overflowing.
3) As of 10:30am, over 3 hours later, toilet still overflowing -- lost whatever appetite I had. I would post pics of the restroom if it was appropriate.
MG
Misti Grzybowski
Nov 8, 2025
5.0
By far still the best McDonald's around!
SS
S
Oct 26, 2025
1.0
Worst customer service ever!!! The drive thru lady asked "what do you need? Do not go here or waist your money!!!!!
JB
Justin Bickel
Sep 29, 2025
5.0
Food was really hot and service was great.
MR
Matt Richard
Sep 7, 2025
4.0
It's a McDonald's, the food was consistent as is the expectation.