Buffalo Wild Wings

3.7
2146 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2899 West Shore Drive, Holland, MI
49424, United States

Hours

Reviews

3.7
2,146 reviews
5 stars
862
4 stars
518
3 stars
291
2 stars
181
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, difficulty getting attention from staff, and long wait times for food and drinks.

Food Quality

Many reviews highlighted poor food quality, including dry wings, cold food, and incorrect orders.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Mixed Experiences

While some customers enjoyed their food and service, many expressed disappointment and frustration with their overall experience.

Management Response

Customers reported indifference from management regarding complaints, leading to a lack of resolution for issues faced.
  • FM
    Fer Mat
    Nov 14, 2025
    1.0
    Found chicken wings with still feathers. I mean multiple feathers. If you know about food processing. This is a major cross contamination with salmonella and ecoli. I still have the product and im waiting to hear back on Monday from the health department. Avoid sitting in the patio, is is very loud and it's hard to hear others. Service was great.
  • DS
    David Smith
    Nov 14, 2025
    5.0
    While at this fine establishment, I recieved exceptional service. My waiter was on point, very timely with his check ins, brought my beverages in a timely manner, and paid attention to my every need. Buffalo wild wings has come a long way, I highly recommend their bone in wings. And their onion ring appetizer is astounding, for all of my fellow onion ring lovers!
  • SS
    Steve Sanders
    Nov 7, 2025
    5.0
    We ordered burgers and they were incredible. I mean it. For a place that is known for wings, they have other offerings that are very competitive and delicious. Our waitress was one of the best that we have had. She was funny, attentive, and took care of everything we needed. The business was clean and the rest of the service was great. Atmosphere was not too loud. I was impressed and would come back again.
  • BW
    Ben Werley
    Nov 6, 2025
    4.0
    Food is on par with a chain restaurant. Not great, but not terrible. Staff is typically friendly with a good attitude but we do miss Tiffany!
  • CW
    Cory Walker
    Nov 3, 2025
    1.0
    Slowest service ever. Ordered online and nobody was at the counter to help. This was around lunch time. Wasn’t busy at all.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Holland, MI specialize in?

Buffalo Wild Wings specializes in Buffalo, New York-style wings offered in 26 different sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on Fridays?

On Fridays, Buffalo Wild Wings is open from 11:00 AM to 11:59 PM.