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Arby's

4.0
(537 reviews)
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Business Details

700 Chicago Dr, Holland, MI
49423, United States
(616) 396-4227
http://www.arbys.com/locations/us/mi/holland/700-chicago-dr/store-6783
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
700 Chicago Dr, Holland, MI
49423, United States

Hours

Reviews

4.0
537 reviews
5 stars
254
4 stars
140
3 stars
84
2 stars
23
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unprofessional behavior from staff, including incorrect orders and lack of attentiveness.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or improperly prepared items, while others praised the freshness and taste.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky floors and unsanitary conditions.

Positive Experiences

Despite the issues, many customers highlighted friendly service and enjoyable food, indicating a mix of positive and negative experiences.
  • RB
    Robert Buntings
    Jan 4, 2026
    1.0
    Never gets the orders correct and asked what you ordered like 3 times like you didn't just tell them at the speaker 5 seconds prior.
  • KE
    Kim Emery
    Dec 16, 2025
    2.0
    This location needs to have a face-lift. Employees were talking when we got there and said they couldn't wait to go home.
  • SB
    Scott Bryan
    Dec 11, 2025
    1.0
    Never had a good experience at this location. Figured I'd give them another try after a year of boycotting. Definitely a mistake!! Paid with a $100 bill and it seemed to be a issue.
  • A
    김세준
    Nov 23, 2025
    5.0
    감자 튀김이 맛있어요
  • CH
    Christina Hein
    Nov 8, 2025
    5.0
    Used my app after an extremely exhausting day (week!) on Friday 11.7 Got to the drive thru where the nicest person greeted me with a freshly packaged meal to bring home. (Stickers over the straw hole- genius lol) Even the family commented on the freshness and good portions. With ALL food getting expensive those are the little things that will keep me coming back! Thanks all!@
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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