Brand Certified
Arby's
3.7(1074 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
853 Interchange Dr., Holland, MI
49423, United States
Certified by Arby's • Mar 01, 2026
(616) 796-2243
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/mi/holland/853-interchange-dr/store-8503
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.7
1,074 reviews
5 stars
429
4 stars
268
3 stars
169
2 stars
72
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often experiencing delays even when few customers were present.
Food Quality
While some customers enjoyed fresh and tasty food, many complained about cold or improperly prepared items, including missing ingredients.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service, while others noted rudeness and lack of professionalism.
Availability Issues
Several reviews mentioned that the location often runs out of key menu items, leading to customer dissatisfaction.
Cleanliness
The restaurant was generally described as clean, but some customers noted dirty tables and unsanitary conditions.
- DGDorian GainesFeb 23, 20261.0This is the second time I have come during lunch time and the drive thru is blocked 🚫 off with an orange cone. Once inside one customer patiently waiting, I order and wait 11 minutes before I ask for a refund. Sarah tells me it takes 6 minutes for fish. Well I have been standing here for 11 minutes. Oh her reason for the blocked off driveway was because she was going to be the only employee after two employee's were leaving at lunch time. I will not be back
- JGJosh GrahamFeb 19, 20265.0Everything was delicious, and the service was great. I hadn't been to Arby's in a while, and Star was very helpful, and is just about the sweetest person I've ever met.
- JFJolyn FoxFeb 12, 20262.0Want to try there Smokehouse Brisket sandwich, they put very little meat and no fried onions like it says in the description! Had to wait forever for someone to show up just to take the order. Very disappointed in this location they use to be very good.
- TPTravis PerryJan 31, 20262.0Waied for 15 minutes at leas thought my food would be hot 😢
- RRRicJan 22, 20261.0Went inside and ordered, waited 30 minutes and talked to a worker in that time, almost walked out ans they called my name, $13 for 30 minutes and cold food, probably won’t be going back, wasted my whole lunch for cold mediocre food
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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