Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
575 reviews
5 stars
268
4 stars
154
3 stars
77
2 stars
22
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food quality, with some enjoying hot and fresh meals while others received cold or improperly prepared items.
Service Issues
Several reviews highlighted slow service and incorrect orders, with some customers experiencing rude interactions with staff.
Cleanliness
The cleanliness of the restaurant received positive feedback, with some customers noting well-maintained dining areas.
Pricing Concerns
Customers expressed concerns about high prices, which affected their frequency of visits.
Staff Performance
While some staff members were praised for their friendliness and efficiency, others were criticized for poor service and mistakes in orders.
- ASAndrew SchrotenboerNov 4, 20254.0Good food, but hearing they were not offering the spicy three pepper sauce anymore was a real disappointment. One of the best sauces.
- BBBryan B.Oct 20, 20253.0Found the new steak nuggets tasty but dry. Be sure to ask for plenty of sauce.
- MSMandi ShawOct 17, 20255.0My go to fast food spot.
- HSHannahGerald SlagerSep 30, 20251.0Order large fries, container isn’t even half full.
- MLMike LemonSep 14, 20251.0We came through the drive through and grabbed lunch - a chicken bacon and Swiss without tomato or lettuce meal with curly fries and a coke, a roast beef sandwich with curly fries and a drink, and an 8 piece jalepeno bite. We waited twelve minutes for our food. As we were pulling out of the drive I took a bite of a curly fry and they were not hot - I checked both orders and they were both not hot. Then I took a drink of my soda and it was Diet Coke. Then my partner took a bite of his sandwich and it was also not hot. Then I opened my sandwich and there was tomato and lettuce on it. When I called the guy who answered the phone, Devin, was argumentative. When my partner went in to get our order corrected the same guy continued to argue that our food was fine. My partner pointed out the heat lamps weren’t even on to keep the fried food warm. Devin told us he would not give us “free food” and that our food was made fine, except the sandwich being made wrong. He ended up refunding our order. This wasted 30 minutes of our day sitting waiting for our food, getting cold food, and then being refused a correction. Your employees should be willing to correct their mistakes and taught to treat customers with more respect than that.