Ordered a chili dog but wanted my chili on the side and they refused to do that, then I asked to order a side of chili and they refuse to do that
AL
Alexia Lopez
Mar 20, 2026
2.0
Today we decided to stop at Dairy Queen, the food was good! The staff and their customer service I can’t say the same unfortunately! A younger women w orange/blonde hair took our order. Did we make a few accommodations? Yes. But the attitude was unnecessary. When at the window we had asked to take a large blizzard off our order and she replied “no. It’s already made.” I’ve worked in customer service for years and that had never been my or the right response. Not only that but after standing there for maybe two minutes she slammed the window and another girl had opened it to finish cashing us out. The other girl had no issue whatsoever taking it off our order! If you can’t treat guests at Dairy Queen with some respect or making too many customizations is too much for you to the point you can’t even handle cashing them out maybe customer/food service isn’t the right fit for you.
EK
Ethan Kirk
Feb 14, 2026
3.0
The food is hit or miss here. I’ve had good and bad experiences, typically with the burgers. Sometimes the meat seems old, but other times the food is fresh. Done with caution?
RM
Ryan Montgomery
Dec 22, 2025
5.0
Easily the best Dairy Queen I've been to! Food quality and speed is great, friendly employees who clean often, just don't get the frozen ice cream cupcakes as they aren't nearly as good as the actual DQ cakes.
KK
Karl Kuenzel
Nov 9, 2025
5.0
This is probably the nicest DQ I've ever been to. Very clean and the food is top notch! I wish we had one like this in my town.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Holland, MI?
Dairy Queen Grill & Chill in Holland, MI is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids, offering booster seats and kid-friendly menu options.
Does Dairy Queen Grill & Chill provide outdoor seating and free WiFi?
Yes, they have outdoor seating available and offer free WiFi to customers.
Can customers order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What is the address and contact number for Dairy Queen Grill & Chill in Holland, MI?
The address is 3058 W Shore Dr, Holland, MI 49424-7508, USA. You can reach them at +1 616-399-3090.
Which nearby restaurants could I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby dining options include Rock 'N' Thai Cafe, SaBai Laotian Cafe, La Botana Bar, and Boba Q, offering a variety of cuisines from Thai to Laotian and Mexican.
Are there any nearby spots for a beauty or grooming appointment near Dairy Queen Grill & Chill?
Yes, nearby beauty and salon services include Le's Salon, S & J Salon, Endless Summer tanning salon, Nail For You, and Perfect Eyebrow Threading.
What nearby places can help with fitness and active lifestyle near Dairy Queen Grill & Chill?
Nearby fitness centers include CrossFit Holland, PKSA Karate, Fitness Together - Holland, and Fitness Together, offering gym and active life services.
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