Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about it being poorly prepared or not meeting expectations.
Staff Behavior
Feedback on staff was mixed; some praised their friendliness, while others noted rudeness and lack of training.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a lack of napkins.
Pricing Concerns
Many customers felt the food was overpriced, especially given the quality and service issues.
MZ
Marty Zehr
Feb 24, 2026
5.0
Good food and friendly staff...
KN
Katherine Northrup
Feb 10, 2026
1.0
The service sucks
KE
Keira Evans
Jan 26, 2026
1.0
Does not do what's asked. Will give you everything exactly the way it originally comes instead of giving what you payed for. No one ever answers the phone. Just bad customer service.
AM
April Morrell
Jan 24, 2026
2.0
Staff are less productive when you spend more time yelling at them than actually productively helping. Whoever is yelling demeaning comments to staff, at 5:45 on 1/24, in the prep area needs to be talked to. I have worked single side food prep in fast food. The 15+ guests in the lobby do not need to hear this.
SQ
Softball Queen
Jan 8, 2026
1.0
The lady working refused to fill my drink entirely up, I asked for no ice and was shortened on my drink and found it absolutely ridiculous, stupidest thing ever.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Hillsdale, MI?
The drive-through is open Monday through Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.
Does the Wendy's location in Hillsdale offer breakfast service?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's in Hillsdale?
You can order online via the Wendy's app or at order.wendys.com and select the Hillsdale location for pickup, delivery, or dine-in.
Is there a drive-thru option available at this Wendy's?
Yes, this Wendy's location offers a drive-thru service during its open hours.
What payment methods are accepted at Wendy's Hillsdale?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy's menu website, mobile app, or in-restaurant. You can view detailed nutrition by selecting a menu item and clicking the 'Nutrition & Allergens' link.
Where is Wendy's located in Hillsdale, MI?
Wendy's is located at 419 W Carleton, Hillsdale, MI 49242, USA.
Are there nearby fast food options if I want to try something else around Wendy's?
Yes, nearby fast food restaurants include Little Caesars and Arby's, both offering additional food choices close to Wendy's.
What other services and businesses are located near Wendy's in Hillsdale?
Nearby businesses include local insurance agencies like Dustin Blonde - Farm Bureau and The Gadwood Agency, auto detailing at Sandy's American Auto Detailing, and entertainment at UEC Theatres Hillsdale.
Can I find entertainment options close to Wendy's in Hillsdale after my meal?
Yes, UEC Theatres Hillsdale is nearby where you can catch a movie after dining at Wendy's.
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