Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Frequent complaints about incorrect orders and missing items.
Service Speed
Consistently reported slow service, especially in the drive-thru.
Food Quality
Mixed reviews on food quality; some items praised while others criticized for being cold or poorly prepared.
Staff Friendliness
Many customers noted friendly and helpful staff, despite service issues.
Cleanliness
Reports of cleanliness issues, including dirty tables and unsanitary conditions.
RT
Renee Thelen
Oct 26, 2025
3.0
It was fare
LS
Lynn S
Sep 13, 2025
1.0
Ordered a Frosty through the drive thru and it was soup. The only thing that was solid were the bits of oreo cookie.
DE
Debbie Eckart
Sep 10, 2025
5.0
Horrible hole as you turn in. They need some gravel in it.
PF
Phil Frisch
Sep 1, 2025
1.0
Two 10 piece orders of nuggets and two large frostys is over 20 dollars. Also the size of the frostys are smaller than they've ever been. Absolutely criminal. Franchise owners should be ashamed of themselves.
ER
Eddy Richards
Aug 23, 2025
3.0
Over priced, always out of something. The coke freestyle machine makes everything taste like Sprite was mixed with it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hillsdale, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hillsdale, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (517) 437-2700.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hillsdale#18 Wendy’s serve breakfast?
Yes, this Wendy’s location in Hillsdale, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Hillsdale, MI?
The drive-through is open Monday through Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.
Does the Wendy's location in Hillsdale offer breakfast service?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's in Hillsdale?
You can order online via the Wendy's app or at order.wendys.com and select the Hillsdale location for pickup, delivery, or dine-in.
Is there a drive-thru option available at this Wendy's?
Yes, this Wendy's location offers a drive-thru service during its open hours.
What payment methods are accepted at Wendy's Hillsdale?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy's menu website, mobile app, or in-restaurant. You can view detailed nutrition by selecting a menu item and clicking the 'Nutrition & Allergens' link.
Where is Wendy's located in Hillsdale, MI?
Wendy's is located at 419 W Carleton, Hillsdale, MI 49242, USA.
Are there nearby fast food options if I want to try something else around Wendy's?
Yes, nearby fast food restaurants include Little Caesars and Arby's, both offering additional food choices close to Wendy's.
What other services and businesses are located near Wendy's in Hillsdale?
Nearby businesses include local insurance agencies like Dustin Blonde - Farm Bureau and The Gadwood Agency, auto detailing at Sandy's American Auto Detailing, and entertainment at UEC Theatres Hillsdale.
Can I find entertainment options close to Wendy's in Hillsdale after my meal?
Yes, UEC Theatres Hillsdale is nearby where you can catch a movie after dining at Wendy's.