Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the food when prepared correctly, while others found it unsatisfactory or overpriced.
Staff Friendliness
Positive feedback on staff friendliness and customer service, although some noted inconsistency in staff behavior.
Cleanliness
Concerns about cleanliness and maintenance of the restaurant, with reports of dirty tables and unsanitary conditions.
SQ
Softball Queen
4 days ago
1.0
The lady working refused to fill my drink entirely up, I asked for no ice and was shortened on my drink and found it absolutely ridiculous, stupidest thing ever.
MB
Marshall Burlew
Dec 8, 2025
2.0
I am done with this location. This is the second time they have effed up my order. They first today gave me the wrong order, and when I went in to correct it. They almost gave me the wrong size and I just found out during my lunch period that they still got one of my sandwiches wrong. Completely wrong one. The management can't even get things right. I'm done with them. Go to a different location if you can. Not here!
AW
Alayna Wallace
Nov 29, 2025
5.0
Better without the (un)Harmony manager that quit recently.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Hillsdale, MI?
The drive-through is open Monday through Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.
Does the Wendy's location in Hillsdale offer breakfast service?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's in Hillsdale?
You can order online via the Wendy's app or at order.wendys.com and select the Hillsdale location for pickup, delivery, or dine-in.
Is there a drive-thru option available at this Wendy's?
Yes, this Wendy's location offers a drive-thru service during its open hours.
What payment methods are accepted at Wendy's Hillsdale?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy's menu website, mobile app, or in-restaurant. You can view detailed nutrition by selecting a menu item and clicking the 'Nutrition & Allergens' link.
Where is Wendy's located in Hillsdale, MI?
Wendy's is located at 419 W Carleton, Hillsdale, MI 49242, USA.
Are there nearby fast food options if I want to try something else around Wendy's?
Yes, nearby fast food restaurants include Little Caesars and Arby's, both offering additional food choices close to Wendy's.
What other services and businesses are located near Wendy's in Hillsdale?
Nearby businesses include local insurance agencies like Dustin Blonde - Farm Bureau and The Gadwood Agency, auto detailing at Sandy's American Auto Detailing, and entertainment at UEC Theatres Hillsdale.
Can I find entertainment options close to Wendy's in Hillsdale after my meal?
Yes, UEC Theatres Hillsdale is nearby where you can catch a movie after dining at Wendy's.