Taco Bell

2.9
860 reviews
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Business Details

3011 W Carleton Road, Hillsdale, MI
49242, United States
(517) 437-1290
https://locations.tacobell.com/mi/hillsdale/3011-w-carleton-road.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3011 W Carleton Road in Hillsdale. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3011 W Carleton Road, Hillsdale, MI
49242, United States

Hours

Reviews

2.9
860 reviews
5 stars
210
4 stars
145
3 stars
130
2 stars
76
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with complaints about long wait times and incorrect orders.

Food Quality

Many reviews highlighted poor food quality, including incorrect items, cold food, and unsanitary conditions.

Operational Issues

Customers experienced issues with the ordering system, including broken kiosks and inconsistent service hours.

Management Concerns

Several reviews mentioned ineffective management and lack of training for staff, leading to a chaotic environment.

Customer Experience

Overall, customers expressed frustration with their experiences, often citing a lack of care from employees and management.
  • KS
    Kiegen Stubbins
    1 day ago
    1.0
    Stood at the counter for nearly 15 minutes waiting to talk to an employee about the fact that the pop was out of syrup, unorganized, worried about music playing in the back than replacing things needed or aiding customers at the counter
  • CV
    Chris Vankooy
    5 days ago
    1.0
    Service sucks. Took over 45 minutes just to get a few things. A employee parks right up front so customers have to park elsewhere.
  • RB
    Robert Budd
    Jan 4, 2026
    1.0
    Car after car going through the drive thru and nobody getting food inside. 3 people working drive thu and 1 person making dine in orders. We've been waiting 30 minutes so far. (Update) 45 minutes to get food and another 15 minutes of my wife standing at the counter being ignored trying to get our drinks.
  • JL
    jenna londeau
    Jan 1, 2026
    1.0
    Been waiting for over 45 minutes in the lobby for food while the drive through has been going constantly.
  • BG
    Brandy Goss
    Dec 20, 2025
    1.0
    Last 2 times we ordered, we did not receive all items. Our tacos were slimy from the rotten lettuce and 1 taco had a cinnamon twist inside. Perhaps the employees are too occupied with 911 calls due to employees fighting amongst themselves. We will no longer be ordering from this establishment with such low standers who obviously do not value their customers. Placed complaint with corporate. # 956466
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 3011 W Carleton Road?

The drive-through is open from 9:00 AM to 2:30 AM Sunday through Thursday, and until 3:00 AM on Friday and Saturday.

What are the regular restaurant hours for this Taco Bell?

The restaurant is open daily from 9:00 AM to 2:30 AM Sunday through Thursday, and until 3:00 AM on Friday and Saturday.