Subway

3.9
327 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Highland Subway® Restaurant at 2780 E Highland Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2780 E Highland Rd, Highland, MI
48356, United States

Hours

Reviews

3.9
327 reviews
5 stars
162
4 stars
72
3 stars
34
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the freshness and taste of the subs, with some noting that the sandwiches were loaded with ingredients.

Customer Service

Feedback on customer service was mixed, with several reviews highlighting rude staff and poor handling of order issues, while others appreciated friendly and efficient service.

Order Accuracy

Numerous customers reported issues with incorrect orders, both for in-store and online purchases, leading to dissatisfaction.

Cleanliness

The store was often described as clean, contributing positively to the overall dining experience.

Operational Issues

Several reviews mentioned problems with the store being closed during posted hours and delays in service, causing frustration among customers.
  • CT
    Christina Theodoropoulos
    Oct 31, 2025
    5.0
    Cookies were so fresh & delicious 😋
  • AK
    Adam Kent
    Oct 22, 2025
    1.0
    You gave my food to wrong people your phone don’t work and I want my money back
  • DS
    Diana Smalley
    Oct 13, 2025
    2.0
    Ordered 3 subs for pickup and 2 were completely WRONG! Tried calling several times and they just let the phone ring. I even tipped on the order. My husband had to drive back up there because they do not answer their phones. Very, very disappointed!! I expect a refund on two of the subs. I’ll never tip on take out again. I’ll probably never order from this location again. Poor customer service
  • JP
    Joel Pence
    Sep 22, 2025
    5.0
    We stopped to get subway after a few hours in the hot sun fishing. Wow, did this hit the spot. Everything done to order.
  • TP
    Tarah Pingston
    Aug 10, 2025
    1.0
    Worker very rude, tried to shame my husband for "user error" on app. Just fix the problem, don't not blame the customer. Very bad look that reflects on Subway. Corporate should look into this franchise. Found the food to be subpar as well.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Highland located?

The Subway restaurant is located at 2780 E Highland Rd, Suite 2780, Highland, MI 48356, inside the Highland Town Center.

What are the operating hours of the Highland Subway restaurant?

The Subway in Highland is open daily from 9:00 AM to 10:00 PM, but it is closed on November 27, December 24, and December 25 of 2025.