Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, including raw chicken and overcooked items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with sticky floors and unsanitary conditions.
Menu Availability
Customers frequently mentioned that the restaurant was out of various menu items, leading to disappointment.
Positive Experiences
Some customers had positive experiences with fast service and friendly staff, particularly during busy hours.
ST
Saint Tucker
Nov 16, 2025
1.0
1 out 2 of my classic chicken sandwiches was raw at the middle of my sandwich . I figured no big deal i did change my order last minute and it is 11/16 at 10:10pm . I went to ask for refund and handed both sandwiches back without even checking the other, i didn't care . The girl at the window was cool she said sorry il get that for u . And i asked for a single because i was hungry. Again... not a big deal shii happens. This guy the manager who she told what happened in front of me. Comes to the window after she was taken care of it. And says .. what happened? I paused . Because he came to the window with a disrespectful alpha energy. I said my sandwich was raw. He yells no it wasn't i checked the other one . I said sirr . Not bouta argue over $12... I'm a liar? I just wanted to drive back up here from my nursing job for no reason? Just give me my refund. I will NEVER. come back here again.
HO
Howard Owens
Nov 16, 2025
1.0
Waited 1 hour for a dry burger
LS
Latonya Sims
Oct 10, 2025
1.0
Food was dry
KW
Kristol Wilson
Oct 5, 2025
3.0
The burger are good. The bun are horrible.
LR
LaCarole Rudolph
Sep 27, 2025
2.0
I was so bummed out yesterday when I stood in Wendy's drive thru for about 30mins on 7 mile and the lodge Fwy just to find out that they no longer sell the saucy nuggets. First they upped the price on the son of the baconator burger from $3 to over $5. Now THIS!!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Highland Park, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Highland Park, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (313) 865-8440.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Woodward Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Highland Park, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 13525 Woodward Ave. currently open?
Yes, the Wendy's at 13525 Woodward Ave., Highland Park, MI is open and serving customers.
What are the operating hours for drive-thru service at this Wendy's?
The drive-thru at Wendy's is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Woodward Ave.?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or through an app for pickup or delivery?
Yes, you can order online via order.wendys.com or through the Wendy's mobile app for pickup or delivery where available.
How can I contact this Wendy's location for feedback or inquiries?
You can call (313) 865-8440 or reach the Customer Care team through the Wendy's Contact page or Customer Satisfaction Survey.
Are there nearby fast food options close to Wendy's on Woodward Ave.?
Yes, nearby fast food restaurants include Burger King, KFC, Little Caesars Pizza, and another Wendy's location.
What nearby services can customers access when visiting Wendy's?
Customers can access services nearby such as Pennzoil for automotive needs, Republic Liquor, and Livingston Family Dentistry.
Are there any nearby public or community services customers might find useful?
Nearby public services include the United States Postal Service, Detroit Branch NAACP, and Oasis homeless shelter.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.