Wendy's

3.5
1780 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13525 Woodward Ave., Highland Park, MI
48203, United States

Hours

Reviews

3.5
1,780 reviews
5 stars
641
4 stars
377
3 stars
331
2 stars
143
1 star
288

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, including raw chicken and overcooked items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with sticky floors and unsanitary conditions.

Menu Availability

Customers frequently mentioned that the restaurant was out of various menu items, leading to disappointment.

Positive Experiences

Some customers had positive experiences with fast service and friendly staff, particularly during busy hours.
  • ST
    Saint Tucker
    Nov 16, 2025
    1.0
    1 out 2 of my classic chicken sandwiches was raw at the middle of my sandwich . I figured no big deal i did change my order last minute and it is 11/16 at 10:10pm . I went to ask for refund and handed both sandwiches back without even checking the other, i didn't care . The girl at the window was cool she said sorry il get that for u . And i asked for a single because i was hungry. Again... not a big deal shii happens. This guy the manager who she told what happened in front of me. Comes to the window after she was taken care of it. And says .. what happened? I paused . Because he came to the window with a disrespectful alpha energy. I said my sandwich was raw. He yells no it wasn't i checked the other one . I said sirr . Not bouta argue over $12... I'm a liar? I just wanted to drive back up here from my nursing job for no reason? Just give me my refund. I will NEVER. come back here again.
  • HO
    Howard Owens
    Nov 16, 2025
    1.0
    Waited 1 hour for a dry burger
  • LS
    Latonya Sims
    Oct 10, 2025
    1.0
    Food was dry
  • KW
    Kristol Wilson
    Oct 5, 2025
    3.0
    The burger are good. The bun are horrible.
  • LR
    LaCarole Rudolph
    Sep 27, 2025
    2.0
    I was so bummed out yesterday when I stood in Wendy's drive thru for about 30mins on 7 mile and the lodge Fwy just to find out that they no longer sell the saucy nuggets. First they upped the price on the son of the baconator burger from $3 to over $5. Now THIS!!!!

Frequently Asked Questions About Wendy's

Is Woodward Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.