Dunkin'

3.6
367 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Highland Park, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15109 Woodward Ave, Highland Park, MI
48203, United States

Hours

Reviews

3.6
367 reviews
5 stars
174
4 stars
63
3 stars
26
2 stars
29
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with frequent complaints about poor handling of orders and lack of basic hospitality.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and substitutions without customer consent.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty tables and a lack of available restrooms.

Speed of Service

Customers frequently mentioned slow service, particularly during busy hours, leading to long wait times.

Product Quality

There were complaints about stale or poorly prepared food items, including donuts and breakfast sandwiches.
  • DP
    Dipil Patel
    5 days ago
    1.0
    This Dunkin’ doesn’t allow customers to use the bathroom. I stopped for a quick coffee, but no restroom was available. Other reviews say it’s been out of order for years. Such a shame for a nice location—Dunkin’ management really needs to address this."
  • RD
    Rosalind Dickey
    Dec 11, 2025
    5.0
    I visited as a courier and the staff was helpful, store was clean and busy.
  • MS
    Mike Spears
    Dec 5, 2025
    1.0
    I'm beyond frustrated with this location. The staff is typically friendly, but the friendlyness doesn't change that orders are often incorrect or missing items. The frequency of issues makes me not want to order from here but because it's the only thing remotely near I'm stuck with sub par service.
  • LB
    Laina Briggs
    Nov 5, 2025
    1.0
    Absolutely disgusting behavior! Placed an order for pickup when I got there people were standing outside the building the manager was there but refused to unlock the door. I knocked on the door he comes and says "why are you banging?" I expressed I placed an order to pick up inside he goes no we dont want people in here trying to eat. I said I am not I placed to PICK UP. He took my name grabbed my order while forcing people to stand outside and handed me my food throw a Crack in the door. About 15 min later I get a message saying I was charged AGAIN for my food. I called and they turned of the phone. So I've been charged twice for my order. DISGUSTING BEHAVIOR!!
  • MG
    Monty Gatson
    Nov 4, 2025
    1.0
    The slowest that I've ever seen. There were empty milk cartons, and open mixes everywhere. Flies were by the donutsit was a mess!

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Highland Park, MI?

Dunkin' in Highland Park is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery or curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.