Dunkin'

3.6
363 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Highland Park, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15109 Woodward Ave, Highland Park, MI
48203, United States

Hours

Reviews

3.6
363 reviews
5 stars
173
4 stars
63
3 stars
26
2 stars
28
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and a lack of restroom access for customers.

Food Quality

There were numerous complaints about stale or improperly prepared food items, including burnt bagels and incorrect orders.

Slow Service

Many customers experienced long wait times, particularly during busy hours, leading to frustration.

Inconsistent Availability

Customers noted that the store often ran out of popular items and did not adhere to posted opening hours.
  • LB
    Laina Briggs
    Nov 5, 2025
    1.0
    Absolutely disgusting behavior! Placed an order for pickup when I got there people were standing outside the building the manager was there but refused to unlock the door. I knocked on the door he comes and says "why are you banging?" I expressed I placed an order to pick up inside he goes no we dont want people in here trying to eat. I said I am not I placed to PICK UP. He took my name grabbed my order while forcing people to stand outside and handed me my food throw a Crack in the door. About 15 min later I get a message saying I was charged AGAIN for my food. I called and they turned of the phone. So I've been charged twice for my order. DISGUSTING BEHAVIOR!!
  • MG
    Monty Gatson
    Nov 4, 2025
    1.0
    The slowest that I've ever seen. There were empty milk cartons, and open mixes everywhere. Flies were by the donutsit was a mess!
  • SA
    Stephanie Anderson
    Nov 2, 2025
    5.0
    The young lady that attended me was just great 👍. Fresh donuts when I came November 1
  • MH
    Melanie Hinojosa
    Oct 14, 2025
    1.0
    Went to the Dunkin in Highland Park and there were zero donuts for sale and the ones that were there were very old. The man behind the counter told us they were from 7:30 AM and that they do not make donuts after this time. Very disappointed.
  • AL
    Anthony L
    Oct 8, 2025
    2.0
    Didn’t get what I ordered, even after repeating the order at least three times and made sure it matched on screen. 3 of my dozen we’re not what I asked for, coffee was missing pumpkin syrup, and croissant was missing most of the top of it, melted cheese all over wrapper. Will be going to Tim’s for now

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Highland Park, MI?

Dunkin' in Highland Park is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery or curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.