McDonald's

3.4
760 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 W Saginaw St, Hemlock, MI
48626, United States

Hours

Reviews

3.4
760 reviews
5 stars
257
4 stars
149
3 stars
134
2 stars
76
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, with many expressing frustration over the reliance on kiosks and lack of staff engagement.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and unclean bathrooms, contributing to a negative dining experience.

Food Quality

There were numerous complaints about the quality of food, including cold items, incorrect orders, and overall dissatisfaction with the taste and preparation.

Staff Attitude

While some customers praised the friendliness of the staff, others noted a lack of professionalism and poor customer service skills among certain employees.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food, leading to perceptions of poor value.
  • CS
    Carol S Slater
    Jan 2, 2026
    3.0
    Worst McDonald's ever. Service is not good. Can't even answer simple questions, bad attitudes, food is just thrown together with other ingredients on food that shouldn't be. Very unsanitary. Always an issue with using the App and its literally only that McDonald's. I wouldn't go back there but its the only option due to my location.
  • SK
    Samantha Kaczmarek
    Dec 19, 2025
    1.0
    Why does the Internet tell me they’re open until 11:30 PM and they closed early, I was really hungry.
  • AT
    Andrea Thane
    Dec 4, 2025
    2.0
    The cleanliness of this place 🤢 and it wasn't even rush hour. Food or garbage on all tables available to sit. I had to ask for a table to be cleaned so we could sit in and dine. Every time you use the kiosk there is no paper for the receipt. So go ask for one because if your order is not right you have no way to prove it! Majority of the staff are kids, they were respectful.
  • TS
    Travis Strasel
    Oct 12, 2025
    1.0
    This place is a joke. Come in and stand here for 15min with no employee ever coming to take people's order. Lobby is full of people. You can hear all the employees in the back laughing having social party time with their friends. Lady's order got messed up and she yelled at them over it and didnt want it fixed cause she wasn't waiting any longer. Very obvious this place is a huge mess!!
  • ZZ
    Zack
    Sep 15, 2025
    1.0
    Their large fry is $4 and they fill it halfway.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Hemlock, MI?

McDonald's in Hemlock, MI is open daily from 4:00 AM to 11:30 PM.

What are the drive-through hours at McDonald's Hemlock location?

The drive-through at McDonald's Hemlock operates every day from 4:00 AM to 11:30 PM.