Jimmy John's

3.7
167 reviews

About

Sandwich Restaurant

Location

Jimmy John's
251 W Saginaw Rd, Hemlock, MI
48626, United States

Hours

Reviews

3.7
167 reviews
5 stars
84
4 stars
30
3 stars
9
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the sandwiches, but there are complaints about inconsistent quality and portion sizes.

Service Speed

Many reviews mention slow service, with some customers experiencing long wait times despite the 'freaky fast' promise.

Staff Attitude

Feedback indicates a mix of friendly and rude staff interactions, with some customers feeling unwelcome.

Cleanliness

The restaurant is often noted for being clean and well-maintained, especially after new ownership.

Order Accuracy

There are multiple reports of incorrect orders and missing ingredients, leading to customer dissatisfaction.
  • RS
    Randy Smith
    Dec 14, 2025
    4.0
    Subs are consistently good but have had to wait a few times because they are often understaffed for the demand.
  • AA
    Abridged
    Oct 27, 2025
    1.0
    Ducked in here for a lunch during a relatively quiet time and was shocked by how the people behind the counter behaved. Two guys complaining about a coworker like I wasn't sitting ten feet away. Using foul language about people while there's someone sitting at one of your tables is not a good idea and cannot be policy. Would highly advise JJ to look into this.
  • DS
    David Skidmore
    Aug 11, 2019
    5.0
    Always taste great!
  • LS
    Lori Sasse
    Mar 4, 2018
    1.0
    Just yuk.