Taco Bell

3.3
1924 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1221 E. 9 Mile Rd. in Hazel Park. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1221 E. 9 Mile Rd., Hazel Park, MI
48030, United States

Hours

Reviews

3.3
1,924 reviews
5 stars
601
4 stars
403
3 stars
284
2 stars
151
1 star
485

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude staff and poor customer service, particularly from management, leading to a negative dining experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including receiving incorrect items and missing components.

Wait Times

Customers consistently complained about excessively long wait times in the drive-thru, often exceeding 30 minutes.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions both inside the restaurant and outside, contributing to an overall negative impression.
  • DH
    David Hurt
    Jan 5, 2026
    1.0
    What's that? It ain't real meat. Taco Bell used to serve decent food, not whatever garbage they're passing off as food nowadays. It's normal to the younger generation because these kids have no reference point. If they were able to try skew Taco Bell from the 80s then they would realize that they're being fed something nasty & wouldn't eat this garbage.
  • DL
    Dalton lang
    Jan 1, 2026
    1.0
    Very rude staff especially the manager they need to switch the manager to Cleaning toilets i’ve never seen a such stuck up individual
  • HG
    Hayden Genther
    Dec 21, 2025
    1.0
    I waited half an hour in the drive through for three dorito tacos. When I got to the window, there was one guy just sitting there doing nothing, the second one came up and had me pay, and they handed me my food, and in the background there was someone shouting and complaining about being written up. Five minutes later at home, my tacos were cold and soggy and one split it half LONGWAYS. Dunno if it was just the night that "one kid" was working, but it was extremely disappointing. The management team needs to do some reevaluations here.
  • JS
    Judi Swarz
    Dec 7, 2025
    1.0
    Decided to eat in. You need to use an app to order. Extraordinarily user unfriendly. Even the people behind the counter - if you can find one - don't know how to operate the app. No communication between the app and counter staff so you can't check on your order. If you pause in your order, you can't backtrack, so you don't know if you've paid for an order and no way to find out. Absolutely horrendous. Fast food should not cause a disruption to families trying to order a freaking burrito. Their specialty boxes with conglomeration of different foods populate the main page and you practically need a degree in IT to navigate . I gave them a one star and that was too much.
  • TC
    Trisha Cross
    Nov 20, 2025
    1.0
    If I could give 0 stars I would. This place is terrible. From the staff to the food. They never get your order right and the did is always old and nasty.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1221 E. 9 Mile Rd., Hazel Park?

The drive-through is open Monday to Friday and Sunday from 8:00 AM to 4:00 AM, and on Saturday from 8:00 AM to 2:00 AM.

What services does this Taco Bell location offer?

This Taco Bell offers dine-in, takeout, drive-through, online ordering for pickup or delivery, and has a restroom and seating available. It welcomes families and children.