McDonald's

3.3
1985 reviews
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Business Details

50 W 9 Mile, Hazel Park, MI
48030, United States
(248) 399-5693
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
50 W 9 Mile, Hazel Park, MI
48030, United States

Hours

Reviews

3.3
1,985 reviews
5 stars
634
4 stars
369
3 stars
355
2 stars
171
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned cold, old, or improperly prepared food, with complaints about freshness and accuracy.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, affecting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with food quality at certain times.

Operational Hours

There were multiple complaints about the location not adhering to its advertised 24-hour service, causing inconvenience for customers.
  • TC
    Trisha Cross
    4 days ago
    2.0
    Terrible service, they serve old food no matter when you go there and the order is never right.
  • MR
    Michelle Robinson
    Nov 16, 2025
    1.0
    the worst mcdonalds in the area. i’ve ordered multiple times from here and they’ve gotten my order wrong the last 3 times. it consistently takes over 20 minutes to get your food (mind you i’m usually only ordering hot cakes and sausage), they run out of items constantly, and then they don’t refund you when they do run out (most recently, they ran out of sausage and would not give me my money back for the sausage). horrible. keep trying to give chances but i will not be eating here ever again
  • RT
    Reality Thomas
    Nov 5, 2025
    1.0
    Came at 11:30 the other night and they claimed to be closed with the drive thru blocked off…
  • KD
    Katherine Davis
    Oct 16, 2025
    1.0
    This McDonalds likes to cancel orders for no reason and then lie about issuing a refund, effectively defrauding their customers. They’ll respond to reviews by sending you a customer care link knowing corporate won’t do anything, as all decisions or action regarding things like refunds are up to the franchisee to resolve. Don’t let them steal your hard earned money too.
  • LL
    Lynnette Lyons
    Oct 15, 2025
    2.0
    Very rarely is my food fresh or nicely put together at this location - fries are awful - most always - I have even returned them once - only to get "fresh" fries - that are well undercooked - I shame myself most times going here but it is close to home ! Will I learn and go else where?! Time shall tell!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 50 W 9 Mile, Hazel Park?

McDonald's at 50 W 9 Mile, Hazel Park is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their online ordering platform.