Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.6
305 reviews
5 stars
136
4 stars
65
3 stars
22
2 stars
16
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service and long wait times for both in-store and delivery orders.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in handling complaints and phone interactions.
Order Accuracy
Frequent complaints about incorrect orders and failure to follow customer instructions were noted.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with stale bread and food safety concerns.
- CBCheryl BeauchampDec 4, 20254.0Exactly what you'd expect. Clean, inviting with fun and humorous staff.
- SLSara LockardDec 2, 20251.0This location has gone down hill!!!! Slow cranky driver always goes to the wrong house. Been 45 minutes still haven't seen my sandwich. And I pay $20 for garbage. Wanna call and cancel my order I hate this location or you get hard old bread
- HMHeather MNov 26, 20253.0I order delivery often from this location. They almost always forget my sides of kickin ranch and never label the subs.
- AOAmanda OrrisSep 28, 20251.0Every time. EVERY TIME! They screw it up EVERY. TIME. And don’t care. Its not worth it.
- JNJordan NaberSep 4, 20252.0I ordered a TOASTED sub for delivery directly through the website & it took 50 mins for my order to be delivered. Apparently they sub out their deliveries through uber eats which was shocking. They advertise as "fast" but there was nothing fast about this. The uber driver had 2 other deliveries despite living one mile away from the jimmy johns I was the last order to be delivered after he drove all the way to royal oak to deliver before me. The slowest delivery ive ever had from JJ's. Very disappointed in this jimmy johns. First time ordering delivery from this location, never again. On top of that the sandwich was cold & not even warm.