Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru and dining area.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, undercooked burgers, and inconsistent quality.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others noted rudeness or indifference.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling.
TP
Tracy Peck
Dec 26, 2025
1.0
Haven’t been here in months but decided to give them another try and did not get what I ordered AGAIN and the cashier even repeated it back me but the apparently rang in something completely different. This place has done nothing but go downhill which is sad because they do have a few great people working there! I even had to pay $1 for a bbq and a ranch despite not getting ketchup. Utterly disappointing
LC
Lacey Cunningham
Dec 20, 2025
5.0
The chili and chicken strips hot the spot!
AB
Amanda Brinks
Dec 12, 2025
3.0
The food is always delicious and we've never had a problem until now. Why do the customers that take the time to come inside, order food to sit down and enjoy get served last? We waited in line for 15 minutes the other night. At first we were the only ones there. Then in came 2 more customers that were waiting behind us. 1 of them went and picked up an online order, which wasn't even ready yet, they got their food and out they went before we were even acknowledged or anything. The other customer that was behind us walked out. I understand how companies tend to focus more on their drive thru and online orders than they do their actual inside customers. But, maybe have a designated person to do online orders and another to do in store customers. We're all just as important. We'll more than likely be back, we just weren't happy with the wait time and being ignored
JJ
James Aardema Jr.
Dec 12, 2025
5.0
Very nice people that work there. Food is great, places clean, I definitely go back.
MR
Mark Robinson
Dec 5, 2025
5.0
This is a really nice Wendy's with great staff and really good food
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at this Wendy's location in Hastings, MI?
The drive-thru is open Monday through Friday from 6:00 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Is the Hastings Wendy's currently open for dine-in and drive-thru services?
Yes, the Hastings Wendy's is currently open and offers dine-in, drive-thru, and delivery services.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Hastings serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food for delivery near Hastings, MI?
You can order delivery via the Wendy's app or at order.wendys.com by selecting this location and entering your delivery address.
What payment options are accepted at Wendy's in Hastings?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu and pricing for the Hastings location?
Visit https://order.wendys.com or the Wendy's mobile app, select the Hastings location, and you will see menu prices and items.
Are Wendy's gift cards available in Hastings, and how can I purchase them?
Yes, gift cards can be purchased in-restaurant, through various retailers, or online at the Wendy's gift card portal.
What nearby places can I visit around Wendy's at 613 W. State St., Hastings?
Nearby, you can visit AudioNova for hearing aids, Alpha Women's Center of Barry County for community services, and River Bend Travel for travel services.
How can nearby banks like Union Bank help customers visiting Wendy's at 613 W. State St.?
Union Bank, nearby Wendy's, offers banking, credit, investing, and mortgage services, which can be convenient for customers managing their finances before or after dining.
What other restaurants are located near Wendy's at 613 W. State St. that customers might want to try?
Nearby restaurants include Dynasty Chinese Buffet, Applebee's Grill + Bar, Pizza Hut, and Ponderosa Steakhouse for a variety of dining options.
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