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Wendy's

3.9
(1033 reviews)

Business Details

613 W. State St., Hastings, MI
49058, United States
(269) 948-8728

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
613 W. State St., Hastings, MI
49058, United States

Hours

Reviews

3.9
1,033 reviews
5 stars
423
4 stars
306
3 stars
152
2 stars
57
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru and dining area.

Food Quality

While some customers enjoyed the food, there were complaints about cold items, undercooked burgers, and inconsistent quality.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted rudeness or indifference.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling.
  • TP
    Tracy Peck
    Dec 26, 2025
    1.0
    Haven’t been here in months but decided to give them another try and did not get what I ordered AGAIN and the cashier even repeated it back me but the apparently rang in something completely different. This place has done nothing but go downhill which is sad because they do have a few great people working there! I even had to pay $1 for a bbq and a ranch despite not getting ketchup. Utterly disappointing
  • LC
    Lacey Cunningham
    Dec 20, 2025
    5.0
    The chili and chicken strips hot the spot!
  • AB
    Amanda Brinks
    Dec 12, 2025
    3.0
    The food is always delicious and we've never had a problem until now. Why do the customers that take the time to come inside, order food to sit down and enjoy get served last? We waited in line for 15 minutes the other night. At first we were the only ones there. Then in came 2 more customers that were waiting behind us. 1 of them went and picked up an online order, which wasn't even ready yet, they got their food and out they went before we were even acknowledged or anything. The other customer that was behind us walked out. I understand how companies tend to focus more on their drive thru and online orders than they do their actual inside customers. But, maybe have a designated person to do online orders and another to do in store customers. We're all just as important. We'll more than likely be back, we just weren't happy with the wait time and being ignored
  • JJ
    James Aardema Jr.
    Dec 12, 2025
    5.0
    Very nice people that work there. Food is great, places clean, I definitely go back.
  • MR
    Mark Robinson
    Dec 5, 2025
    5.0
    This is a really nice Wendy's with great staff and really good food

Frequently Asked Questions About Wendy's

Is Hastings Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru at this Wendy's location in Hastings, MI?

The drive-thru is open Monday through Friday from 6:00 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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