Wendy's

3.9
1022 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
613 W. State St., Hastings, MI
49058, United States

Hours

Reviews

3.9
1,022 reviews
5 stars
419
4 stars
302
3 stars
151
2 stars
56
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru and during busy hours.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others received cold or poorly prepared items.

Customer Service

Customer service experiences varied, with some staff being praised for their friendliness, while others were noted for being indifferent or rude.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • JF
    Joseph Finkbeiner
    Nov 17, 2025
    2.0
    I foolishly keep leaving the drive thru without checking the sack first. You’d think I’d’ve learned by now, what with their order accuracy being around 51%.
  • B4
    Beautybeast 406
    Nov 9, 2025
    1.0
    Went in for breakfast was the only one ordering. Was told there would be a 2 1/2 minute wait sat outside for 10 minutes. Thought my food would be warm but it was cold and the muffins were hard as a rock
  • JE
    Julie Etzelmiller
    Nov 8, 2025
    1.0
    Spent 30 minutes trying to order in the lobby on a Saturday morning. Completely disorganized and staff that was slow as molasses.
  • RR
    Rudd
    Nov 6, 2025
    1.0
    Pre ordered food. Waited 30 minutes in the drive through. Got home and was missing food 👎
  • RK
    Ryan Keeler
    Oct 23, 2025
    1.0
    If you feel like waiting 30 or 40 minutes for your food I the drive thru then by all means this is the place for it smh

Frequently Asked Questions About Wendy's

Is Hastings Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.