Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, particularly in the drive-thru and during busy hours.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others received cold or poorly prepared items.
Customer Service
Customer service experiences varied, with some staff being praised for their friendliness, while others were noted for being indifferent or rude.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
JF
Joseph Finkbeiner
Nov 17, 2025
2.0
I foolishly keep leaving the drive thru without checking the sack first. You’d think I’d’ve learned by now, what with their order accuracy being around 51%.
B4
Beautybeast 406
Nov 9, 2025
1.0
Went in for breakfast was the only one ordering. Was told there would be a 2 1/2 minute wait sat outside for 10 minutes. Thought my food would be warm but it was cold and the muffins were hard as a rock
JE
Julie Etzelmiller
Nov 8, 2025
1.0
Spent 30 minutes trying to order in the lobby on a Saturday morning. Completely disorganized and staff that was slow as molasses.
RR
Rudd
Nov 6, 2025
1.0
Pre ordered food. Waited 30 minutes in the drive through. Got home and was missing food 👎
RK
Ryan Keeler
Oct 23, 2025
1.0
If you feel like waiting 30 or 40 minutes for your food I the drive thru then by all means this is the place for it smh
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hastings, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hastings, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (269) 948-8728.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hastings Wendy’s serve breakfast?
Yes, this Wendy’s location in Hastings, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at this Wendy's location in Hastings, MI?
The drive-thru is open Monday through Friday from 6:00 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Is the Hastings Wendy's currently open for dine-in and drive-thru services?
Yes, the Hastings Wendy's is currently open and offers dine-in, drive-thru, and delivery services.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Hastings serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food for delivery near Hastings, MI?
You can order delivery via the Wendy's app or at order.wendys.com by selecting this location and entering your delivery address.
What payment options are accepted at Wendy's in Hastings?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu and pricing for the Hastings location?
Visit https://order.wendys.com or the Wendy's mobile app, select the Hastings location, and you will see menu prices and items.
Are Wendy's gift cards available in Hastings, and how can I purchase them?
Yes, gift cards can be purchased in-restaurant, through various retailers, or online at the Wendy's gift card portal.
What nearby places can I visit around Wendy's at 613 W. State St., Hastings?
Nearby, you can visit AudioNova for hearing aids, Alpha Women's Center of Barry County for community services, and River Bend Travel for travel services.
How can nearby banks like Union Bank help customers visiting Wendy's at 613 W. State St.?
Union Bank, nearby Wendy's, offers banking, credit, investing, and mortgage services, which can be convenient for customers managing their finances before or after dining.
What other restaurants are located near Wendy's at 613 W. State St. that customers might want to try?
Nearby restaurants include Dynasty Chinese Buffet, Applebee's Grill + Bar, Pizza Hut, and Ponderosa Steakhouse for a variety of dining options.