McDonald's

3.7
1696 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1215 W State St, Hastings, MI
49058, United States

Hours

Reviews

3.7
1,696 reviews
5 stars
600
4 stars
449
3 stars
328
2 stars
135
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive employees.

Order Accuracy

Many customers expressed frustration with incorrect orders, missing items, and inconsistent food preparation.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in bathrooms.

Speed of Service

Customers frequently commented on slow service, especially during busy times, leading to long wait times for food.
  • ML
    Molli Lewis
    6 days ago
    2.0
    Ive ordered 2 times in the past month and both times I've been missing food.
  • BS
    Brooke Stephens
    Jan 1, 2026
    1.0
    Spent $10+ for a steak bagel, got home to there being no receipt for me to go back with and an English muffin with only egg on it… guess it’s my fault for not checking in the drive thru.
  • AR
    Arianna Rocha
    Dec 23, 2025
    4.0
    The servers are really nice and I’ve never really had a problem with anything besides food! I think my app glitches, but sometimes I’ll get a meal on the app and a little extra side or something for my dogs, and that side won’t be in the bag. Which is fine! I didn’t absolutely need it but it was a little disappointing. Still, the staff is really kind and I love that they wished me happy holidays!
  • KK
    Katie K.
    Oct 29, 2025
    1.0
    Don’t order DoorDash from here.
  • ER
    Evan Ries
    Oct 15, 2025
    3.0
    Employees were barely working, environment was loud inside with people chatting for a Sunday, and food took 25 minutes to be given. It was mediocre & could be better.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1215 W State St, Hastings, MI?

McDonald's in Hastings is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 5:00 AM as well and closes at 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sundays.