Dairy Queen Grill & Chill

4.2
904 reviews
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Business Details

1025 W M-43 Hwy, Hastings, MI
49058, United States
(269) 945-4174
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1025 W M-43 Hwy, Hastings, MI
49058, United States

Hours

Reviews

4.2
904 reviews
5 stars
489
4 stars
232
3 stars
92
2 stars
31
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff, particularly highlighting a lack of management oversight.

Food Quality

Mixed reviews on food quality, with some customers enjoying the ice cream and certain menu items, while others complained about overcooked or poorly prepared food.

Pricing Concerns

Many customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being inattentive or unprofessional.
  • AL
    Allison Lilley
    5 days ago
    1.0
    This has been the worst experience I have had at Dairy Queen. I went through the drive through and ordered and I specifically asked for a large fry with my meal, I was given and charged for a regular fry instead of a large. I also had to wait at the window for 25 minutes for my "chicken sandwich" which only consisted of two chicken tenders on bread. Definatly was not worth the price I paid for. To make matters worse, the store was run by three high schoolers and not a manger in site. I will not be back to this establishment and I think people should reconsider when ordering from here because of how expensive and lack of quality the food is.
  • DN
    Dawn Norton
    Nov 1, 2025
    1.0
    I had 4pic BBQ chicken strip basket. Up grade to lg onion rings and LG drink. It was over 17 dollars. I asked and pointed out I was over charged. She would not do anything. She just kept saying it's all the UP charges.
  • MT
    Midland CB Talk
    Oct 8, 2025
    5.0
    Great food Very high prices Great service
  • MG
    Matthew Gibbons
    Oct 5, 2025
    4.0
    Not the cheapest: 2 meals, one mini blizzard ($5.19) for over $30 total. But good.
  • JS
    Jarret S
    Sep 28, 2025
    3.0
    $7.00 for a large hot fudge sundae that was maybe a cup of ice cream
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Hastings offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

What are the operating hours of Dairy Queen Grill & Chill in Hastings?

They are open daily from 10:30 AM to 9:00 PM, with special holiday hours such as closing on Nov 27 and Dec 25, and closing early at 4:00 PM on Dec 24.