Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,473 reviews
5 stars
501
4 stars
363
3 stars
270
2 stars
121
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and taste.
Cleanliness
Numerous complaints highlighted unsanitary conditions, including dirty tables, bathrooms, and even issues with pests.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers noting positive interactions while others experienced rudeness and lack of engagement.
Order Accuracy
A significant number of customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
- JLJonathan Longabaugh3 days ago1.0Trash on the floor and messed my order up several times. Undercooked burger. Customer sweped up an employees job of picking up trash in floor sweeping it into dust pan. Unbelievable.
- AHAmara Hoddy6 days ago5.0Third time I’ve come here and received a complete random act of kindness from the workers. I am a single mom who brings my son in and that may be part of the reason if I had to guess but seriously this goes such a long way especially during the holidays thank you guys so much. Day and night shift employees as well too.
- CFC FavNov 11, 20254.0It's a McDonald's, so that's what you should expect. The food was good. The workers were professional and helpful.
- SSSamNov 2, 20251.0Love spending my money on food that’s been sitting. I mean, it’s one thing to get cold gross food quickly and another to wait 8 minutes for it after asking for it to be cooked to order. Extremely disappointing. And then when you call to ask for a refund they want you to bring the food back to prove it’s shitty as if they didn’t already know that when they sent it out like be SO fr
- MGMegan GladstoneNov 2, 20251.0Literally just ordered a double cheeseburger and a big Mac at 11 o’clock right when lunchtime started.. I understand a lunch rush ..had to wait over 15 minutes just to get COLD burgers, not one BUT BOTH and a coffee that did not taste right, when I ordered a caramel macchiato with EXTRA caramel syrup that tastes like straight black coffee. it’s nice to know this store doesn’t give you what you pay for and serves cold food. Maybe if the staff wasn’t talking so much they’d get orders out faster, DO BETTER
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 16827 Marsh Rd, Haslett, MI?
McDonald's at 16827 Marsh Rd is open for regular dining daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:45 PM, and Friday to Saturday from 5:00 AM to 11:45 PM.
What are the drive-thru hours for McDonald's at this address?
The drive-thru is open daily from 5:00 AM until midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's for curbside pickup or no-contact delivery?
Yes, this McDonald's location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment options are accepted at McDonald's Haslett, MI?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online or via mobile app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on iOS and Android.
What services does this McDonald's location offer to enhance customer experience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at this McDonald's?
You can visit Browndog Creamery for ice cream, Biggby Coffee for coffee and smoothies, or Monticello's Market & Butcher Block for groceries and meats near McDonald's.
Are there any nearby transit or gas stations useful for customers coming to McDonald's?
Speedway, a gas station and convenience store, is nearby and can be convenient for customers fueling up before or after their meal.
What financial or banking services are close to the McDonald's at 16827 Marsh Rd?
Michigan State University, MSU Federal Credit Union, and Huntington Bank are nearby options for banking and financial services.