Wendy's

3.8
1031 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1967 Blaine Road, Hartland, MI
48353, United States

Hours

Reviews

3.8
1,031 reviews
5 stars
424
4 stars
251
3 stars
165
2 stars
64
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and helpful employees.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration.

Food Quality

Food quality varied, with some customers enjoying fresh and hot meals, while others received cold or improperly cooked items.

Cleanliness

The cleanliness of the restaurant was noted as a concern, with some customers mentioning dirty dining areas.

Speed of Service

Service speed was inconsistent; some customers experienced quick service, while others faced long wait times in both drive-thru and dining areas.
  • SL
    Stacey Lauer
    Nov 12, 2025
    5.0
    Wonderful
  • MR
    Michelle Rice
    Nov 12, 2025
    5.0
    Now that Hartland is built up so much, Wendy's is forgotten. Food was fresh and service was fast. No wait on the drive up.
  • RT
    Ray Tatonetti
    Nov 3, 2025
    1.0
    Rude staff
  • RP
    Ray Lee Photo
    Nov 3, 2025
    1.0
    The lady that they have running, the drive-through window is unbelievably rude. Makes me never wanna come through that drive-through again.
  • GB
    Grant Birmingham
    Sep 29, 2025
    1.0
    The worst customer service I've ever expirenced. Waiting in drive tru to pull up to the kiosk and have the employee say what do you want with attitude then say is that all in the rudest way possible after saying the first thing I want, then proceeds to ask again is that all again extremely rude. Pull up with 2 cars in front of me and 2 cars behind. The employee proceeds to stick there whole head and part of there body our the serving window then give the most dramatic sigh and tantrum in front of everybody in line. I finally pull up to the window and have a code before I give the credit card. This person proceeds to look me dead in the eye after I said "hello I have a code" in the nicest way and they cock there head like a child and moan ,eye roll and and turn away from me without a word. LOST MY APPETITE ENITIRELY! I refused my order and left. This wendys is in dire need of help(aka new employees), since this is not my first bad expirence at this wendys.

Frequently Asked Questions About Wendy's

Is Hartland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.