Dunkin'

4.1
432 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hartland, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11055 Highland Rd, Hartland, MI
48353, United States

Hours

Reviews

4.1
432 reviews
5 stars
254
4 stars
76
3 stars
35
2 stars
17
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with reports of rude staff and slow service, but also instances of friendly and efficient service.

Product Quality

There are frequent complaints about food and drink quality, including stale donuts and incorrect orders, alongside positive mentions of fresh items.

Cleanliness

The facility is generally reported as clean, contributing positively to customer experiences.

Order Accuracy

Many customers express frustration with order accuracy, citing issues with missing items and incorrect orders.
  • EB
    emma burke
    Dec 22, 2025
    2.0
    The reason I’m writing this review is because I had a very bad experience 😡 I love going to this location because they have good chocolate shakes. and today I ordered a medium, but it had pink plastic pieces (not from my straw) blended inside it. I went back to get it remade and the people were very unapologetic and my remake was very chunky with ice and not enjoyable. I’m very sad now. 🙁
  • AM
    Alicia Maynard
    Dec 12, 2025
    5.0
    Great DD. Food is consistent, service is quick, people are always friendly and professional. We frequently place an online order, and it is ready for us when we get there.
  • MI
    Michelle Irwin
    Nov 24, 2025
    1.0
    Rude as ever! I went inside to see if it would be quicker than their slow drive through. No one wanted to work inside. Got looked at by one then she continued doing what she was doing without even a hello. I waited for a few , then as I was walking away this old lady said "whatever" like I didn't even do anything just was changing my mind. So rude and lost money because of it. Happy Monday 😊
  • SJ
    Shawn Jobs
    Nov 19, 2025
    5.0
    Such nice and polite staff. Great donuts too. Ill definitely be back
  • NS
    Nicole Spencer
    Nov 11, 2025
    3.0
    I’ve been coming to this Dunkin every day before work for over a year. The ladies who used to work the drive thru window, were always so kind. But now every time I go there is a man and he is always so rude and not friendly. I’ve slowly stopped coming here, came today one last time and again. He was rude at the window

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Hartland, MI?

The Dunkin' at 11055 Highland Rd, Hartland, MI is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location provides delivery and curbside pickup services for customer convenience.