Arby's

3.9
662 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10099 Highland Rd, Hartland, MI
48353, United States

Hours

Reviews

3.9
662 reviews
5 stars
293
4 stars
167
3 stars
98
2 stars
41
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful service, with specific mentions of staff being polite and efficient.

Food Consistency

There were mixed reviews regarding food quality, with some customers enjoying the meals while others reported issues like cold food and incorrect orders.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, including the dining area and food prep areas.

Order Accuracy

A recurring theme was the inconsistency in order accuracy, with multiple customers noting that items were often missing or incorrect.

Pricing Concerns

Customers expressed concerns about pricing, describing the food as overpriced for the quality received.
  • LR
    Lexi Russ
    Dec 17, 2025
    1.0
    Got horrible food poisoning from here. This Arby’s cannot be trusted to give you fresh cooked food.
  • JK
    Josh Kern
    Dec 3, 2025
    1.0
    Asked for extra ranch and the drowned the wrap so much it was leaking out of the wrapping and was inedible. Whoever made this may need to do janitorial work for the rest of their life because being this dumb is a danger to the industry... Edit: And the fried were cold. Y'all even messed up the fries...
  • JC
    Jamie Copley
    Nov 25, 2025
    1.0
    Ordered 5 piece steak bites got three pieces small ones at that
  • AA
    Angela Alexander
    Oct 31, 2025
    4.0
    Must go to this Arby's. Hands down they smile, say thank you, and they have never gotten our order wrong or have never missed any of our order. And we get food for 7 people. That's a lot!!! Great job again Arby's 😃. Thank you
  • JH
    john heinze
    Oct 28, 2025
    4.0
    Very friendly service and overall solid experience. Better than most fast food places.