Wendy's

3.1
886 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20979 Harper Avenue, Harper Woods, MI
48225, United States

Hours

Reviews

3.1
886 reviews
5 stars
252
4 stars
160
3 stars
144
2 stars
91
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including dirty dining areas and restrooms.
  • JR
    Joy R
    Nov 14, 2025
    5.0
    Today I was served by Devon! He is doing such a great job taking orders and making the orders and treating the customers nice while doing that by himself!! Good service and he thanked us for our patience!!! Give him a raise!!!
  • JH
    James Hutson
    Oct 29, 2025
    5.0
    Staff friendly and customer focused. Food is good and hit
  • TH
    Tracy Harrison
    Sep 26, 2025
    5.0
    The staff at this location is consistently friendly and helpful
  • ZC
    Zoe Carter
    Sep 24, 2025
    1.0
    Ordered the 8 dollar bag from Wendy’s NEVER AGAIN burgers looked like they’d been sitting out they were dry not fresh they lettuce and tomatoes were the only thing fresh the cheese was dark because it had been sitting out fries were dry my drink was watered down I ordered fruit punch very very watery definitely disappointed in
  • VB
    Valarie Blum
    Sep 20, 2025
    4.0
    It's pretty good, but sometimes they have off days where the food isn't very well put together and other days it's really good. I wish it was more consistent.

Frequently Asked Questions About Wendy's

Is Harper Woods Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.