Subway

3.9
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Harper Woods Subway® Restaurant at 19548 Kelly Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
19548 Kelly Rd, Harper Woods, MI
48225, United States

Hours

Reviews

3.9
202 reviews
5 stars
109
4 stars
38
3 stars
18
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude attitudes from staff and long wait times.

Food Quality

While many praised the freshness and taste of the food, there were complaints about incorrect orders and inconsistent preparation.

Cleanliness

Some reviews highlighted a clean environment, but others raised concerns about hygiene practices among staff.

Staff Performance

Customer experiences varied widely, with some employees receiving high praise for their friendliness and efficiency, while others were criticized for being unprofessional.

Operational Problems

Frequent reports of the location closing early and issues with online orders contributed to customer dissatisfaction.
  • EH
    Erick Haynes
    Oct 13, 2025
    2.0
    Went to grab a late lunch today. It seems the location had poor leadership and not properly stocked for the day. It made the employees disgruntled and one got upset...possibly tired of customers complaining all day. Easy fix would be to put up a sign of what you're out of...because the employee was tired explaining and started to berate customers. There was no manager on site..and the employees were complaining that they opened late today. They did finish our sandwiches up, but the sandwich artist walked off frustrated. Because operations were bad today, they were closing up early. Customers complaining is one thing...but employees going back and forth with customers, then walking out....despite wherever you are.....it's unacceptable. I only felt bad because of the work conditions the employees expressed....but dont take it out on your customers.
  • AQ
    Ayasha Quick
    Oct 1, 2025
    5.0
    New BOSS NEW VIBES AND ENERGY
  • PD
    Pawel Dada
    Sep 5, 2025
    1.0
    Workers very lazy and unprofessional
  • CJ
    Creebo Johnson
    Aug 22, 2025
    3.0
    They are so unprofessional there is always something wrong, or they don't have something. Cash only card only as example and the workers arent properly trained!! They need a consistent trustworthy staff!!
  • SS
    ShortClipKing ShortClipKing
    Aug 13, 2025
    4.0
    I was just here Monday, when I tell u the young lady made me the best Philly cheese steak footlong!!! Toasted, was quick, I had to b to work n I was n, n out!!! Fresh bread n veggies!!! Extra mayo👍🏾👍🏾😁

Frequently Asked Questions About Subway

Where is Subway located in Harper Woods, MI?

Subway is located at 19548 Kelly Rd, Wayne, Harper Woods, MI 48225, United States.

What are the operating hours of Subway at 19548 Kelly Rd?

Subway is open daily from 9:00 AM to 10:00 PM.