Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,404 reviews
5 stars
335
4 stars
227
3 stars
223
2 stars
118
1 star
501
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times and frequent order mistakes.
Food Quality
Many reviews mentioned cold, old, or improperly cooked food, with complaints about unsalted fries and incorrect orders.
Customer Service
A significant number of customers experienced rude or unhelpful staff, leading to a negative dining experience.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty kitchen areas and lack of proper hygiene practices.
Mixed Experiences
While many customers had negative experiences, a few reported satisfactory service and fresh food, indicating inconsistency in performance.
- CMCharles McLeanNov 16, 20251.0They didn't give me what I asked for. Out of my five-dollar meal deal, the only thing that was right was my drink just pitful
- FMForrest McNiffNov 16, 20251.0Would've been an alright experience except for the fact that I literally sat in the drive-thru for 35 mins. I lost way too much time on a Sunday and will never be back.
- SMShar MaineNov 12, 20255.0Thank you Nicole for making my day! With today’s technology mishaps you stepped up and corrected an error that was out of your control with patience and grace. I appreciate you!!
- KMKelli ManganNov 5, 20251.0They dont even deserve that. I just wanted a side of bacon. I was second in line. 30 minutes goes by. They had both lanes open but wouldnt take orders for one lane. They took 11 cars from the other lane. I got to the window and asked if i could order and she raised her voice and said no. They told me to drive back around and get in line again…god awful. Im embarrassed for their momma. Some mannners are definitely missing there. Praying for them. Never going there again. Disgusting disgusting customer service. (I have worked at a McDonalds dont play no excuses lazy workers)
- BDBobby DavisOct 31, 20251.0Very very poor customer service no one came to take my order they're just ignore ithat I was standing there at the register when I asked for customer service no one replied they just looked and kept moving around no one came to take my order Even the manager ignored that there was a customer at the register this is not the first time I encountered issues with this particular McDonald's on 8 Mile and Kelly I asked for a double fish cooked the order they gave me the driest oldest fish fillet looking fish they could find in the restaurant
Frequently Asked Questions About McDonald's
What are the drive-through hours at McDonald's in Harper Woods, MI?
The drive-through is open daily from 6:00 AM to 1:00 AM.
What are the indoor dining hours at McDonald's located at 17800 East 8 Mile Road?
Indoor dining is available daily from 7:00 AM to 9:00 PM.
What services does this McDonald's offer for convenient food pickup and delivery?
They offer curbside pickup, delivery including same-day and no-contact delivery.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online through their delivery website or use the McDonald's app available on both iOS and Android.
What forms of payment are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
What nearby restaurants can I visit before or after eating at McDonald's?
Nearby restaurants include They Say Restaurant, Saroki's Crispy Chicken & Pizza, Applebee's, They Say Harper Woods, and Wah Hong Chop Suey.
Are there any nearby ATMs around McDonald's at 17800 East 8 Mile Road?
Yes, LibertyX Bitcoin ATM, Metro Fino Bitcoin ATM, and Metrofino Bitcoin ATM are nearby for your convenience.
Where can I find nearby gas stations close to the McDonald's in Harper Woods?
Nearby gas stations include BP, Shell, and Valvoline Express Care, which also offers automotive services.
What other shopping options are available near this McDonald's location?
Nearby shopping options include Kids Foot Locker, Foot Locker, Rainbow Shops, Maxx Beauty Supply, Cricket Wireless, Jimmy Jazz, and Bhogalli Leather.